Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Results driven and forward-thinking Sales Director methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Provide senior leadership and internal stakeholders with updates and status reports. Ensure excellent client acquisitions while building and maintaining client relationships. Strong people management skills and ability to coach, lead and develop employees.

  • Driver of Sales | KPI Management
  • Performance Management | Sales Team Development
  • Business Development | Performance Training & Coaching
  • Long & Short Term Strategic Planning | Operations Planning
  • Sales Forecasting
  • Team Development
  • Operations Management
  • Setting Sales Goals
  • Marketing and advertising
  • P&L management
  • Sales reporting
  • Performance tracking and evaluations
Work History
10/2018 to Current
Branch Sales Manager Crane Co. Bronx, NY,
  • Directly responsible for sales profitability & B2B market growth
  • Focused driver of B2B sales strategy, sales team performance, and KPI accountability
  • Accountable for B2B sales process coaching, solutions sales training, team development, & direct daily mentoring to ensure team members surpass established sales goals
  • Developed & executed strategic plan to increase market share via new client acquisition & improve customer retention
  • Obtained 92% increase in year over year sales
  • Established new sales team recognition program to increase sales and drive competitiveness
  • Provided monthly review of business to Senior Management Team
  • Established and executed an on-boarding and mentoring program for new sales representatives
  • Collaborated with Senior management to remove obstacles that prohibited faster new client acquisition growth
  • Managed integration of new client base from customer acquisition with over a 90% retention rate
  • On track to reach annual sales annual sales of $18 million for first time in 6 years
  • Recruited, interviewed, hired & trained team of 14 sales representatives and implemented mentoring program to promote positive feedback and engagement
01/2014 to 01/2018
Director of Sales Al Copeland Investments Madisonville, LA,
  • Playing a pivotal role in the creation of a culture of success, ongoing business, and goal achievement while also attaining the sale's goals of the company by developing plans and strategies for business development
  • Delivering profitable growth through the management of the sales teams, operations, resources, and budget usage
  • Defining and managing sales staff compensation, incentive programs, and sales training programs in order to motivate the sales teams in achieving company objectives and sales goals
  • Performing sales forecasting to deliver detailed and accurate reports, and gathered all information and data concerning both customer and potential customer interactions
  • Delivered consistent 11% year over year revenue growth during tenure
  • Developed online training program for sales team
  • Increased 1-year employee retention for the sales department to 52% company wide
  • Managed annual revenue budget of $60 million
  • Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans
  • Investigated competitive landscape to maintain currency on market and anticipate negative business impacts
  • Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, placement bids and landing pages
01/2011 to 01/2014
Director of Enterprise Sales Zycus Charlotte, NC,
  • Demonstrated excellent leadership skills while directing teams and managing all daily operations of the Sales and Marketing Departments
  • Meticulously evaluated sales statistics in order to identify new market areas with the most potential for growth and develop action plans to raise revenue through the development of innovative marketing strategies
  • Took initiative in the production of effective sales forecasting, planning, and budgeting processes; also created, executed, and managed digital, print, and social advertising initiatives
  • Worked in conjunction with sales, marketing, support, and development teams in the development of customer focused products
  • Successfully expanded SaaS offering to Fortune 1000 client base
  • Developed new pricing & contract models to increase customer retention in B2B market space
  • Grew ARR from $5 million to %18 million during tenure
  • Successfully negotiated largest Saas platform services agreement in company history
01/2009 to 01/2011
Director of Sales & Marketing Pyramid Hotel Group Boston, MA,
  • Administrated sales operations which included sales strategies, performance management, and achieving company goals and objectives
  • Conducted market research and analyzed trends and results to ensure best marketing strategies were implemented according to annual gross-profit plans
  • Projected sales volume for existing and new products and generated sales targets through forecasting and development of annual sales quotas by region
  • Studied industry trends prior to building national sales programs and action plans
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
  • Monitored sales team performance, analyzed sales data and reported information to area managers
  • Increased business revenue through proactive management of relationships and sales strategies
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies
  • Projected more than $3 million in sales during fiscal year 2010 and achieved 112% of target
Expected in
: Economics
Tougaloo College - Jackson, MS,

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Resume Overview

School Attended

  • Tougaloo College

Job Titles Held:

  • Branch Sales Manager
  • Director of Sales
  • Director of Enterprise Sales
  • Director of Sales & Marketing


  • Some College (No Degree)

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