Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Confident Plant Manager familiar with Area of Operations and Safety and Compliance. Excellent Leadership, management and team player abilities.

Versatile Plant Manager bringing skill in wide range of medical gas, specialty gas, and industrial gases, manufacturing plant operations. Worked from bottom up into leadership over 15-year career. Focused on continuous improvement, safety and cost controls. Dedicated plant management professional driven to maximize team productivity. Team builder versed in morale-building and efficiency-boosting strategies.

Plant Operations Manager with a progressive career in packaging gas manufacturing. Committed to reducing costs and improving efficiency. Motivational and influential leader with excellent team-building and training skills and a focus on product safety and quality. Talented Plant/Branch Manager proficient in cost controls and waste reduction. Background in Packaging Gas Industry. Enthusiastic about taking on challenging objectives and turning around under performing operations.

Demonstrated success in directing, managing and maintaining reliable, safe and cost-effective plant operations. Proficient in applicable regulatory requirements and approaches for improving efficiency and output. Successful at building and implementing successful policies, procedures and improvement plans.

Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Looking to grow professional to the next phase of my career of Area Operations Manager

  • Managerial finance using SAP and P&L Reports to review and make decisions to ensure we make or exceed targets of budgets in sales, expenses, and OPEX
  • Managerial experience. In my 22 years of Management Experience, I have supervised over 275 employees
  • Effective managerial techniques i/e SAP Trained and SAP Super User. Trained on Intellex, Production Planning Module, TRIPS for Ordering and Routing Availability, Trained in Airnet and Gas Engineering Site
  • Manager support. Sent to several plants thru out the Region to train and support other managers and plants
  • Accomplished manager- Successful in Miami and Sarasota and as a regional asset/support
  • Excellent managerial techniques. Firmly believe in lead by example and train the associates as much as possible so they are informed, held accountable, and expected to complete their job responsibilities. Safety and Compliance and Customer Service for internal and external customers, are the priority as a Plant/Branch Manager
  • Inventory management-Cycle Counts performed weekly and Cylinder Inventory completed quarterly with excellent results
  • Budget development- using Dashboards and Distribution Logistics Report to control cost and OPEX
  • Employee reviews- yearly performance reviews are completed and sent to Senior Management and Human Resources. Review with employees their goals and areas of improvement
  • Effective leader
  • Business operations
  • Customer service
  • Team building
  • First Aid/CPR
  • MS Office
  • Team management
Work History
Branch/Plant Manager, 06/2012 to Current
Tory BurchJersey City, NJ,
  • Maintained quality of product with robust inspections and assessment team. First location in Airgas South to score 100% in FDA Internal Audit, 100% State of Florida Department of Health Audit, 99% Internal Safety Manual Audit, and 99% Internal Department of Transportation Audit. All in the same year. Zero vehicle accidents and zero associate injuries in my tenure
  • Tracked data about all aspects of production to assess areas in need of improvement. Using SAP and SAP BW HANA, I run reports and capture data from AP to GL Reports and Sales, and Margin Reports to track the production, expenses, and margins. My Plant/Branch has exceeded/beat budget targets every month for seven out of the eight years in my tenure. Provide Senior Management with the data of Sales and Expenses from SAP HANA for all the branches/plants in my district
  • Maximized plant safety through proactive strategies and well-structured training. Monthly Safety Meetings in accordance from direction from the Safety and Compliance Department and trained on Intellix to enter and review data such as Good Catch, weekly Maintenance Logs, GEG Alerts, Unsafe Delivery Sites, Safety Manual and Revision updates, etc
  • Optimized processes to maximize efficiency. Drivers have never waited on product to be filled prior to starting shipment. The only empties that are needed to fill, are the empties the drivers bring back the same day. Non Driving Time is less than 1 hour per driver and Order Fulfillment is 99%
  • Directed employees and related programs to maximize team productivity and facility output. Drivers have received the driver bonus for exceeding their targets and having zero accidents and zero DOT issues for every month for the past five years. Cylinder Filler Bonus program is achieved thru great Housekeeping and working relationship between my staff to fill everything that's empty. In our Region, when a Plant goes down, for medical Oxygen, they reach out to us to fulfill they needs for the plant is down or when a natural disaster I/e hurricane hits affected area in the Region
  • Provided direction and leadership to all levels of employees and managers. My VP of Operations, Area Operations Manager, District Manager, and Divisional Director of Medical Sales will tell you that I am a team player and major part of success to the team and customer service experience. Many if the associates I have trained have been promoted thru various positions in Airgas South
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs. Daily use and review of Distribution and Logistics Reports, Financial Dashboards, and Branch Operations Dashboards have been a great managing tool and are implemented in my team
  • Directed routine operations and emergency response, including plant shutdowns and restarts. As part of the AERO Team, I am always involved and trained in the area of emergency response
  • Reviewed market data and internal reports to identify trends and capitalize on opportunities for adjusting operations to match demands. Working with AOM, DM, VP of Operations and Regional Cylinder Asset Manager to develop plan and goals to achieve maximizing Return on Investment and Capital Asset Requests. Work with Sales Team to provide the data to properly quote customers
  • Supervised allocation of plant resources, equipment usage and supply controls. Normally when another plant or branch needs a part, get a hold of vendor, or unsure of plant needs, they normally contact me as a Regional resource
  • Assessed logs and reports to identify inefficiencies, boost production levels and enhance safety. Using SAP HANA/BW, Safety Statistics provided by Senior Management and Safecor Reports are strongly implemented in my daily work habits
Assistant Branch/Plant Manager, 10/2006 to 06/2012
Airgas Puritan MedicalCity, STATE,
  • Provided direction and leadership to all levels of employees and managers
  • Tracked data about all aspects of production to assess areas in need of improvement
  • Made strategic decisions and developed key plans that affected direction of business
  • Created new training program with focus on staff safety, food safety and production quality to achieve reduced labor costs and tighter control points
  • Organized and guided operations of production, processing and distribution of medical gas, specialty gases, food grade gases, and industrial gases
  • Oversaw daily operations of 27 employees manufacturing and distributing medical gases, specialty gases, food grade gases, and industrial gases. Monthly production of over 25,000 cylinders. Oversaw sales of $600,000-$700,000 monthly
  • Directed employees and related programs to maximize team productivity and facility output. In 2011, we were the first facility to train Airgas associates to SAP and implement on go live date of April 01, 2011
  • Maximized plant safety through proactive strategies and well-structured training. Held Monthly Safety Meetings in accordance to Airgas Safety Manual and enter the Safety Meeting on Safecor Intranet Site
  • Joined the Airgas Emergency Response Organization (AERO Team) since February 2009 to gain knowledge and experience in the field of Safety and Compliance and be part of Airgas on a national scope
  • Oversaw well-organized maintenance program for predictive and preventive actions. Responsible for all DOT Compliance, FDA Compliance, and State of Florida Compliance/Board of Pharmacy Compliance. For Fleet Maintenance, coordinated with Warner Fleet Services to ensure all vehicles Preventative Maintenance were completed and any other repairs were completed
  • Completed Airgas C2 Training
  • Completed Certified Medical Gas Instructor Training with Wade Holt (Safecor) 2007
  • Promoted to Branch/Plant Manager of Sarasota Medical (SOD2) on June 04, 2012
Operations Manager/Sales Manager, 10/2005 to 10/2006
Isogas/KryogenifixCity, STATE,
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 32%.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget for over $1,000,000 in inventory.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 8-member management team with related direct reports.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Coordinated with cylinder packaging facilities to distribute and produce, facilitating reduced packaging and production costs.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Developed and maintained relationships with internal and external customers and suppliers through continual communication and changes in distribution and production.
  • Maintained constructive client and vendor relationships.
  • Monitored employee productivity and optimized procedures to reduce costs by 40%.
  • Built relationships with customers and managed accounts to drive revenue and profit.
Assistant Store Manager, 08/1999 to 09/2005
WalmartCity, STATE,
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Rotated merchandise and displays to feature new products and promotions
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries
  • Walked through store areas every two hours to identify and proactively resolve issues negatively impacting operations
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Trained and managed associates in customer service and sales techniques
  • Increased Profit Year over Year by about 3% using cross marketing and different management strategies to cut OPEX Expenses
High School Diploma: , Expected in 06/1999
Barbara Goleman Senior High School - Miami Lakes, FL
Associate of Arts: Business Management, Expected in
Santa Fe College - Gainesville, FL
Associate of Arts: Business Management, Expected in
Miami Dade College - Miami, FL

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Resume Overview

School Attended

  • Barbara Goleman Senior High School
  • Santa Fe College
  • Miami Dade College

Job Titles Held:

  • Branch/Plant Manager
  • Assistant Branch/Plant Manager
  • Operations Manager/Sales Manager
  • Assistant Store Manager


  • High School Diploma
  • Associate of Arts
  • Associate of Arts

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