Enthusiastic Customer Service Representative who follows policies and procedures, while offering a
friendly customer environment.
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Maintained sound operations within the branch, Received an efficient internal audit score, Continued education on current banking products and services through SANLearn, Managed opening and closing times for the main branch.
Processed sales referrals and promoted bank services and products, Established new customer accounts including checking, savings, lines of credit and loans. Balanced daily cash deposits and bank vault inventory with a zero error rate. Assembled in-store marketing displays. Adhered to Santander's security and audit procedures. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement. Supplied tellers with coin and currency as needed. Maintained confidentiality of bank records and client information.Reported daily averages and shortages to the operations department. Reconciled branch GL reports.
CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, STAFF TRAINING, TRAINING, DESSERTS, INCREASE, INCREASED SALES, PAYROLL, PRICING, SALES, SALES BY, SANITATION, ASSOCIATE, BAKERY, CASH, CASHIER, BASIS, FOOD SAFETY, GREETING, INVENTORY, LOCKOUT/TAGOUT, QUALITY CONTROL, SAFETY PROCEDURES, ASSEMBLY, COACHING, HEALTH AND SAFETY, PAYMENTS, SAFETY STANDARDS, SATISFACTION, CUSTOMER SERVICE REPRESENTATIVE, ENERGETIC, EXCELLENT COMMUNICATION SKILLS, MS OFFICE, SELF MOTIVATED, TEAM PLAYER
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