branch manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Summary

Hardworking and Highly Motivated Leader possessing experience in operations management, marketing, human resources, cost control, customer service, sales, accounting, administration, scheduling and strategic planning.

Core Qualifications
  • Operations Management
  • Customer Service
  • Inventory Control
  • Employee Development/Training
  • Human Resources
  • Handle well under pressure
  • Personal Sales
  • Cost Control/Reduction
  • Strategic Planning
  • Multi-tasking
  • Team Leader
  • Team Player
  • Marketing
  • Interpersonal Skills
  • Organizational/Administrative Skills
  • Performance Evaluation
  • Computer Proficiency
Professional Experience
03/2012 to Current
Branch Manager Rhinebeck Bank Albany, NY,
  • Managed 6 Employees, including one assistant manager, two professional management trainees, three service agents
  • Grew branch by an average of 20% + to a 150 car fleet operation from a 90 car operation YTD
  • Implemented first Assistant Branch Manager Position at location
  • Motivated team towards sales goals
  • Trained and developed staff
  • Top performing manager in Growth, Customer Service, and Operating Profit combined for three consecutive months (March, April, May 2013)
  • Managed team in cost reduction
  • Worked and managed accounts receivables for branch
  • Reduced Bad Debt for branch from __ to __ for 2013 Fiscal Year
  • Reduced Uninsured losses for branch from __ to __ for 2012 Fiscal Year
  • Created Branch Marketing Schedule and strategic planning
  • Managed Fleet and inventory based on reservation needs to increase occupancy to ___
  • Involved in the interviewing and hiring process of qualified service agents and management trainees to branch
  • Managed an aggressive sales culture
04/2011 to 03/2012
Assistant Branch Manger Enterprise Rent--a-Car City, STATE,
  • Managed at both a 150 car fleet operation and a 250 car fleet operation
  • Managed and Developed Employees through promoting an aggressive sales culture, weekly employee evaluations, and bi-annual employee reviews
  • Assistant Branch Managers in reaching goals by being a team player and through personal sales averaging at100% package sales
  • Lead the branch in personal sales and performed at the top of the Employee Sales Comparison during _____ months.
04/2010 to 03/2011
Management Trainee/Assistant Enterprise Rent-a-Car City, STATE,
  • Assisted Branch by leading the region in personal sales, surpassing $6.50 additional revue goal by ____
  • Assisted Branch in providing excellent customer service
Expected in 2010
BBA: Business Marketing/Management
Middle Tennessee State University - Murfreesboro, TN

GPA: 3.3

  • President of MTSU Performing Arts Company (____)
  • Community Service Chair of Alpha Kappa Psi Professional Business Fraternity (___)
  • Vice-President of Tau Sigma Honors Society (___)
  • Fund Raising Chair of Alpha Kappa Psi Professional Business Fraternity (___)

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Resume Overview

School Attended

  • Middle Tennessee State University

Job Titles Held:

  • Branch Manager
  • Assistant Branch Manger
  • Management Trainee/Assistant


  • BBA

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