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Branch Manager Resume Example

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BRANCH MANAGER
Summary
Creative Problem Solving * Displaying Drive and Purpose * Developing Client Relationships * Decision Making Create and Lead Teams * Change Management * Strategic Planning * Market Analysis * Financial Analysis Exhibiting Leadership Stature * Business Acumen * Project Management * Self-Direction * Professionalism
Experience
Branch Manager01/2010 to CurrentMadden Industrial CraftsmenRenton, WA
  • Madden Industrial Craftsman, WA LLC is the premier provider of industrial staffing solutions to the Seattle/Tacoma market.
  • Specializing in providing temporary, temp-to-perm and direct hire solutions to construction and manufacturing businesses.
  • Family run business and have been operating for over 25 years in the Portland, Vancouver and the greater Seattle Markets.
  • Management of all Sales and Recruiting Activities.
  • Building Community Outreach Programs and Building Relationships.
  • Developing Client Retention and Relationship Building programs.
  • Managing the activities of 140 plus Employees working with our Client Businesses.
  • Overseeing all Administrative Activities.
  • Developing Employee Staffing and Retention Strategies for Clients.
  • Providing Sales and Business Development Strategies/Direction to Align with Budgets.
Principal01/2006 to 01/2010Amero AssociatesMill Creek, WA
  • Executive recruiting agency with national reach: sourcing and placing management talent, workforce planning, compensation, and employee retention.
  • Developed and implemented full service executive recruiting and staffing firm.
  • Created comprehensive management selection process for client companies resulting in selecting executive and management talent with the ideal motivation, competencies, and cultural fit.
  • Developed comprehensive compensation policies and practices for client companies, achieving cost effective and consistent pay programs.
  • Provided coaching and development expertise for client management teams.
  • Created, statistically validated, and implemented the "Inviting Ideas" on-line employee survey to client companies.
  • Strategic recruiting partner for the Washington Restaurant Association.
Senior Director Corporate Recruiting Manager01/1998 to 01/2006Restaurants Unlimited IncSeattle, WA
  • Implemented staffing strategies for executive, home office, and field hiring.
  • Formulated system to measure and control staffing and training costs and productivity, yielding sustained, successful achievement of objectives and demonstrating to senior management the major impact of HR on organizational profits.
  • Implemented as an HR team a corporate organizational redesign resulting in increased productivity and annual cost savings of $700,000.
  • Through training, development and incentives, improved the human resources competencies of field managers, resulting in stabilized turnover and more effective employee relations strategies.
  • Redesigned performance appraisal system, improving employee feedback, establishing linkage between performance and salary increases, and enhancing communication between management and staff.
  • Led recruiting and training team responsible for: sourcing strategies; employer brand/ recruitment advertising; college relations and intern services; background verification; relocation; training and development programs, performance management, and compensation evaluations.
  • Responsible for full-cycle recruiting for all field management (30 locations) and corporate office positions: IT, construction, human resources, and executive management.
  • Designed, delivered, and trained succession planning process to line management.
  • Built collaborative relationships with competitive intelligence research firms and agencies resulting in lower recruiting costs.
  • Developed and tracked metrics and key performance indicators.
  • Involved in new restaurant concept development and new store openings.
Assistant General Manager01/1994 to 01/1998Consolidated RestaurantsSeattle, WA
  • Responsible for operating a profitable restaurant where the quality of service and ambience was continually challenged and improved.
  • As training manager: recruited, interviewed, hired, and responsible for maintaining an effective program for training and developing entire crewmember team.
  • Managed daily operations and profitability of a $4 Million dollar business.
  • Performed administrative duties such as scheduling, budgeting, purchasing, inventory controls, and crew member safety programs.
  • Evaluated health and safety practices against standards.
  • Made decisions and solved problems concerning menus and crewmembers.
  • Maintained positive relationships with guests and crewmembers.
General Manager Business ManagerRusty Pelican RestaurantHouston, Texas
  • Full service operations Chef and Sous Chef- Full service operations and QSR Key Accomplishments Elected as Recruiter for Washington State as part of the "Washington Restaurant Association Consulting Network" 2009 and 2010.
  • Restaurants Unlimited: nominated for corporate "Staff Member of the Year" 1999, 2000, 2001, 2002, 2003, 2004, and recipient in year 2000.
  • Co-founder of the "Dine for America" national restaurant fundraiser after the September 11th and Gulf Coast Hurricane Disasters.
  • Team raised 20 million dollars for families and victims of September 11, 2001 and 12 million for hurricane disaster relief in 2005.
  • Rookie General Manager of the Year" Youngest member to be elected to Board of Trustees position for the Leukemia Society in Houston, Texas.
Education and Training
BA: BusinessUniversity of WashingtonBusiness GPA: 3.75
Skills
administrative duties, advertising, Business Development, competitive intelligence, concept development, employee relations, purchasing, Sales, scheduling, sourcing strategies
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Resume Overview

Companies Worked For:

  • Madden Industrial Craftsmen
  • Amero Associates
  • Restaurants Unlimited Inc
  • Consolidated Restaurants
  • Rusty Pelican Restaurant

School Attended

  • University of Washington

Job Titles Held:

  • Branch Manager
  • Principal
  • Senior Director Corporate Recruiting Manager
  • Assistant General Manager
  • General Manager Business Manager

Degrees

  • BA : Business

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