Branch Manager Resume Example

More than five years experience in customer service Excellent knowledge of modern office practices and procedures Sound Knowledge of basic business techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment Profound skill in using spreadsheets and word processing software packages, organizing data accurately and efficiently Immense ability to type accurately at a rate of 75 w.p.m; interact tactfully and effectively with members of the public, co-workers and managers Strong ability to interpret from English to Spanish and vice versa, apply and explain applicable codes, ordinances , policies and procedures , research information and solve customer problems Exceptional ability to enter data accurately and efficiently into appropriate data system; maintain accurate records and files Uncommon ability to understand and carry out written and oral instructions; perform detail clerical work and maintain attention to detail despite frequent interruptions Immense ability to establish and maintain effective working relationships with those contacted in the course of work Ability to learn different types of software

auditing, CA, consulting, counseling, credit, client, customer relations, customer service, direction, documentation, English, health and human services, interpretation, leadership, market, meetings, office, negotiating, networking, notary public, personnel, policies, quality, record keeping, retail sales, safety, sales, San, Spanish, staffing, supervisor, supervision, telephone, answering phones