Branch Manager Resume Example

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Order a supply of cash to meet daily needs.
• Receive and count daily inventories of cash, drafts, and travelers' checks.
• Identify transaction mistakes when debits and credits do not balance.
• Resolve problems or discrepancies concerning customers' accounts.
• Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
• Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
• Count, verify, and post armored car deposits.
• Process and maintain records of customer loans.
• Monitor bank vaults to ensure cash balances are correct.
• Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

Organized weekly sales reports for the sales department to track product success.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Managed quality communication, customer support and product representation for each client.Successfully interacted with customers and retail buyers to expedite orders.Perform makeup trainings.Managing the productivity of all the cosmetic department.

• Resolved product/policy issues and shared benefits of new technology.Assisted customers with store and product complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders.Assisted customers in finding out-of-stock items.Processed merchandise returns and exchanges.