LiveCareer-Resume

branch manager resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Experienced adept at problem solving, customer service and hiring and training hardworking, quality staff.Determined with strong interpersonal skills and extensive retail and sales experience.

Store Manager adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance.

Highlights
  • Retail inventory management
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations
  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Sales professional
  • Recruiting and interviewing
  • Reliable
  • Flexible schedule
Experience
01/2011 to 02/2013 Branch Manager Brightspring Health Services | Orange, TX,

Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed a series of training sessions to advance from Assistant Manager to Store Manager.Fulfilled customer shipping needs using UPS and USPS methods.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Analyzed Jessicaeting information and translated it into strategic plans.Addressed and corrected sales staff communication issues in a tactful and effective manner.Worked closely with the district manager to formulate and build the store brand.Contributed to merchandising ideas at team sale meetings.

1999 to 04/2010 Store manager Rdo Equipment Co. | Dayton, MN,

Opened a new store location and assisted in recruiting and training new staff.Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Design and implemented customer satisfaction metrics.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed a series of training sessions to advance from Assistant Manager to Store Manager.Fulfilled customer shipping needs using UPS and USPS methods.Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Analyzed Jessicaeting information and translated it into strategic plans.Addressed and corrected sales staff communication issues in a tactful and effective manner.Worked closely with the district manager to formulate and build the store brand.Contributed to merchandising ideas at team sale meetings.

05/1991 to 09/1998 Assistant manager Habitat America | Takoma Park, MD,

repair of motors and pumps. Large equipment handling such as tractors and sweepers. Large machine operation including ban saws, arc welder, drill press and etc. Plumbing above and below ground. Electrical repair. Software programming. Parts ordering for fabricating new equipment.

Education
Expected in | business communications Portland community college, Portland, OR GPA:

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Resume Overview

School Attended

  • Portland community college

Job Titles Held:

  • Branch Manager
  • Store manager
  • Assistant manager

Degrees

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