SEARCH

Branch Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
BRANCH MANAGER
Summary
  • Organized and motivated team player, with experience in many fields from administration to sales management. A keen learner, inspired by my academia and personal goals to succeed in the business industry. I am a thorough worker, maintain a positive attitude, hold a high level of attention to detail, and am easily adaptable to new and fast paced environments.
  • Critical thinking, decision making, and problem solving skills
  • Superior planning, multitasking, and organization
  • Excellent written and verbal communication skills
  • Decisive: Capable of delivering quick solutions
  • Analytical thinking
Skills
  • Customer and vendor relations
  • Strong interpersonal skills
  • Strategic planning
  • Client relationship management
  • Excellent work ethic
  • Deductive reasoning ability
  • Excellent time management skills
  • Multi-tasking ability
Experience
Branch ManagerEnterprise Holdings | Fayetteville, NC | April 2016 - June 2016
  • Supervise, train, and lead employees to enhance company guidelines and promote employees.
  • Responsible for creating and analyzing financial reports to maximize profitability.
  • Aggressively worked with local body shops, dealerships, insurance agents, and corporations to gain business and build long term relationships.
  • Formulated a comprehensive business plan, complete with clear and attainable sales goals and targets.
  • Company growth of fleet 32% from previous years total.
  • Established and maintained more than 20 business accounts.
  • Managed, supervised, and directed the overall branch operations and management team.
  • Developed overall branch operational strategy to establish business goals, objectives, and success.
  • Evaluated individual customer service performance of branch employees, provided training and coaching as necessary for desired results.
  • Provided continual training, coaching, and feedback regarding individual employee performance.
  • Met with staff to monitor progress towards sales goals, overall performance, and strategies necessary for achieving goals.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Networked within communities to identify and capitalize on business opportunities.
Assistant ManagerEnterprise Holdings | Laurinburg, NC | August 2015 - March 2016
  • Consistently ranked in the top percent of group managers.
  • Increased revenue percentage over prior year.
  • Increased growth percentage over prior year.
  • Achieved the highest customer satisfaction goals in the region multiple months in a row.
  • Mentored and coached employees who received promotions to management assistant and assistant manager.
  • Established and maintained more than 20 business accounts.
  • Formulated a comprehensive business plan; complete with clear, actionable, sales goals and targets.
  • Reduced branch's account receivables list by reviewing and analyzing reports, financial statements, billing, and negotiating payment plans.
  • Trained staff on methods to reduce branch receivables.
Management TraineeEnterprise Holdings | Southern Pines, NC | June 2014 - June 2016
  • Met with customers to discuss options for selection of products and services.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Worked alongside senior team members to learn all related job tasks and roles.
  • Developed new promotional strategies to increase customer base and market share, promoting Enterprise Inc through diverse channels.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Helped business managers keep operations running smoothly, increase revenue and optimize processes to capitalize on industry changes.
  • Assumed responsibilities of store manager during absences.
  • Resolved customer issues efficiently to build loyalty.
  • Responded to advanced issues with professional and relationship-focused approach.
Office ManagerDavid Brooks Counseling | Bowling Green, Kentucky | November 2006 - December 2012
  • Correspond with Probation Officers.
  • Prepare correspondence letters to the respective Judges and Probation Officers.
  • Prepare and complete client progress reports.
  • Research new material to better provide for our clients.
  • Research current statistical and factual data for our programs.
  • Handle the general administrative duties; answer phones, greet clients, filing, and faxing.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Managed daily operations by supporting continuous delivery of excellent services and care.
  • Performed billing, collection and reporting functions.
  • Organized patient files and streamlined operations to improve efficiency.
Education and Training
Bachelor Of Science: Marketing, PsychologyWestern Kentucky University | 2013Economics - Macro, Economics - Micro, Accounting, Accounting - Managerial, Organization and Management, Basic Marketing Concepts, Basic Computer Literacy, Statistics, Legal Environment of Business
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Enterprise Holdings
  • David Brooks Counseling

School Attended

  • Western Kentucky University

Job Titles Held:

  • Branch Manager
  • Assistant Manager
  • Management Trainee
  • Office Manager

Degrees

  • Bachelor Of Science : Marketing, Psychology

Similar Resumes

View All
BRANCH-MANAGER-resume-sample

BRANCH MANAGER

Sun Loan Company

Robertsdale, Alabama