Branch Manager Resume Example
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BRANCH MANAGER
Summary
- Organized and motivated team player, with experience in many fields from administration to sales management. A keen learner, inspired by my academia and personal goals to succeed in the business industry. I am a thorough worker, maintain a positive attitude, hold a high level of attention to detail, and am easily adaptable to new and fast paced environments.
- Critical thinking, decision making, and problem solving skills
- Superior planning, multitasking, and organization
- Excellent written and verbal communication skills
- Decisive: Capable of delivering quick solutions
- Analytical thinking
Skills
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Experience
Branch ManagerCompany Name | City, State | April 2016 - June 2016
- Supervise, train, and lead employees to enhance company guidelines and promote employees.
- Responsible for creating and analyzing financial reports to maximize profitability.
- Aggressively worked with local body shops, dealerships, insurance agents, and corporations to gain business and build long term relationships.
- Formulated a comprehensive business plan, complete with clear and attainable sales goals and targets.
- Company growth of fleet 32% from previous years total.
- Established and maintained more than 20 business accounts.
- Managed, supervised, and directed the overall branch operations and management team.
- Developed overall branch operational strategy to establish business goals, objectives, and success.
- Evaluated individual customer service performance of branch employees, provided training and coaching as necessary for desired results.
- Provided continual training, coaching, and feedback regarding individual employee performance.
- Met with staff to monitor progress towards sales goals, overall performance, and strategies necessary for achieving goals.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
- Planned and coordinated risk mitigation strategies to protect company assets.
- Networked within communities to identify and capitalize on business opportunities.
Assistant ManagerCompany Name | City, State | August 2015 - March 2016
- Consistently ranked in the top percent of group managers.
- Increased revenue percentage over prior year.
- Increased growth percentage over prior year.
- Achieved the highest customer satisfaction goals in the region multiple months in a row.
- Mentored and coached employees who received promotions to management assistant and assistant manager.
- Established and maintained more than 20 business accounts.
- Formulated a comprehensive business plan; complete with clear, actionable, sales goals and targets.
- Reduced branch's account receivables list by reviewing and analyzing reports, financial statements, billing, and negotiating payment plans.
- Trained staff on methods to reduce branch receivables.
Management TraineeCompany Name | City, State | June 2014 - June 2016
- Met with customers to discuss options for selection of products and services.
- Greeted and assisted all customers daily in high-traffic retailer.
- Worked alongside senior team members to learn all related job tasks and roles.
- Developed new promotional strategies to increase customer base and market share, promoting Enterprise Inc through diverse channels.
- Ran daily reports to assess performance and make proactive adjustments.
- Helped business managers keep operations running smoothly, increase revenue and optimize processes to capitalize on industry changes.
- Assumed responsibilities of store manager during absences.
- Resolved customer issues efficiently to build loyalty.
- Responded to advanced issues with professional and relationship-focused approach.
Office ManagerCompany Name | City, State | November 2006 - December 2012
- Correspond with Probation Officers.
- Prepare correspondence letters to the respective Judges and Probation Officers.
- Prepare and complete client progress reports.
- Research new material to better provide for our clients.
- Research current statistical and factual data for our programs.
- Handle the general administrative duties; answer phones, greet clients, filing, and faxing.
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Managed daily operations by supporting continuous delivery of excellent services and care.
- Performed billing, collection and reporting functions.
- Organized patient files and streamlined operations to improve efficiency.
Education and Training
Bachelor Of Science: Marketing, PsychologyWestern Kentucky University | 2013Economics - Macro, Economics - Micro, Accounting, Accounting - Managerial, Organization and Management, Basic Marketing Concepts, Basic Computer Literacy, Statistics, Legal Environment of Business
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Resume Overview
School Attended
- Western Kentucky University
Job Titles Held:
- Branch Manager
- Assistant Manager
- Management Trainee
- Office Manager
Degrees
- Bachelor Of Science : Marketing, Psychology
