Branch Manager (6+ Years) Resume Example
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BRANCH MANAGER (6+ YEARS)
Summary
Twenty-six years of experience in Industries that include: homecare and wellness, public accounting, public schools and agriculture. These positions were challenging, fast-paced environments that required skills of marketing, teaching and office administration. In addition to my experience, I am well spoken, have excellent writing skills, a team player and enjoy challenges.
Skills
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Experience
Endura Products | Prineville , ORBranch Manager (6+ Years)11/2013 - 07/2020
- Responsible for budget plans and current costs to project trends and recommend updates.
- Developed annual branch business plan for maximum profitability and effectiveness. Increased growth year over year by 40%. Continually met budgeting goals instilled by the corporation
- Maximized branch revenue by optimizing daily operations. Hired staff, finalized payroll for employees, handled all staff evaluations. Administered dispute resolutions and all meetings with the Union.
- Boosted customer base, acquiring new clients and identifying needs to deliver quality homecare. Consistently had largest number of Veteran clients in entire corporation.
- Facilitated growth and increased brand awareness by building and maintaining 5 key business relationships for referrals; Home Health, Hospice, Rehabilitation Facilities, Skilled, Assisted and Independent Facilities, as well as competitors. Managed all digital marketing and networking for branch.
- Developed care plans for at-risk individuals. Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
- Coordinated support services and optimized communication between homecare caregivers and clients.
- Determined and coordinated appropriate level of care to meet individual patient needs. Met with clients twice a year to review care.
- Documented plans, findings and results and submitted to employers and insurance carriers. Consistently received high customer satisfaction.
Bart Carlson, CPA | City , STATEOffice Manager (2.5 Years)02/2011 - 11/2013
- Managed daily operations within office by supporting continuous delivery of timely communication, document control, and deadline compliance.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications. Created and maintained all client files. Responsible for all filing and handling of client financial paperwork.
- Processed all payroll entries and reports for 10 employees.
- Collected detailed information and required paperwork from clients to complete tax returns. Imported data to support CPA.
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Managed deliverables such as tax returns, extensions and tax planning calculations.
Clovis Unified School District | City , STATESubstitute Teacher (8+ Years)08/2004 - 06/2012
- Taught grades Kindergarten through Sixth Grade. Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs. Completed 8 long term substitution assignments that were over 90 days, as well as many, many smaller assignments
- Enforced classroom routines to keep students on set schedule and operating at consistent level.
- Mentored, tutored and instructed students in need of additional support after school and during planning times.
- Educated elementary school students in various subjects to provide seamless transition during absence of head teacher.
- Requested as substitute teacher at Gettysburg Elementary, Freedom and Temperance Kutner for many classrooms by teachers based on excellent past referrals and trusted performance.
Wildlife Control Technology, Inc. | City , STATEMarketing Director02/1994 - 07/2007
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Created and maintained website, social media profiles and catalog with engaging and current content. Created all marketing collateral to use for mailings and trade shows. Kept price sheet up to date and modern.
- Directed ongoing market research for use with future marketing plans.
- Researched market competitors to identify potential new products and service opportunities.
- Generated monthly performance metrics and analytical reports and reviewed and communicated marketing campaign effectiveness to clients.
Education and Training
California State University, Fresno | CityBachelor of Arts in Journalism, News Ed12/1991
California State University, Fresno | CityMinor in Child Development And English12/1991
Fresno City College | CityAssociate of Arts in Liberal Studies12/1988
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School Attended
- California State University, Fresno
- Fresno City College
Job Titles Held:
- Branch Manager (6+ Years)
- Office Manager (2.5 Years)
- Substitute Teacher (8+ Years)
- Marketing Director
Degrees
- Bachelor of Arts in Journalism, News Ed
Minor in Child Development And English
Associate of Arts in Liberal Studies
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