LiveCareer-Resume

branch manager resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dependable, motivated Branch Manager/General Manager with ten years of experience combining management and customer service expertise in finance and collections. Looking for opportunity and growth in a fast growth company. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Serves customers effectively with attention to detail and hardworking approach.

Skills
  • Relationship building and management
  • Cash handling expertise
  • Team Leadership
  • Goals and Performance
  • Staff Training
  • Customer service awareness
  • Verbal/written communication
  • Friendly
  • Team Player
  • Strong team-builder
  • Relationship Management
  • Goals And Performance
  • Verbal And Written Communication
  • Organizational Skills
  • Assisting Patients
  • Patient Billing
Work History
04/2018 to Current Branch Manager D.R. Horton, Inc. | Visalia, CA,
  • Use computers for various applications, such as database management or word processing.
  • Provide customer service by greeting, assisting customers, responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in loans, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Confer with company officials to develop methods with procedures to increase loans, expand markets, and promote business.
  • Establish then implement policies, goals, objectives, with store procedures.
  • Greet visitors Answer telephones, give information to callers, take messages, or transfer calls to appropriate individuals according to their needs.
  • Use computers for various applications, such as database management or excel processing
  • Collect, deposit money into accounts, Keep records of collections, disbursements, to ensure accounts are balanced.
  • Create, maintain, then enter information into databases.
  • Set up, manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems also arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Schedule, confirm appointments for clients, customers, or supervisors.
  • Provide services to customers, such as account information.
  • Establish work procedures or schedules and keep track of daily work of clerical staff.
  • Prepare checks.
  • Order then dispense supplies
  • Learn to operate new office technologies as it is developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Engaged employees in business processes with positive motivational techniques.
  • Closed average of 25-30 loans per month.
  • Maintained friendly and professional customer interactions.
07/2017 to 04/2018 Branch Manager D.R. Horton, Inc. | Richmond, TX,
  • Recommended Loan approvals and denials based on customer
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, Keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries according to their needs.
  • Complete forms in accordance with company procedures.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Provide services to customers, such as account information.
  • Establish work procedures or schedules.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage. Loan application reviews.
02/2013 to 03/2017 General Manager/Store Manager Titlemax | City, STATE,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in loans, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Establish credit policies and operating procedures.
  • Confer with company officials to develop methods and procedures to increase loans, expand markets, and promote business.
  • Establish and implement policies, goals, objectives, and procedures for store.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandize displays and advertising copy.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, such as database management or excel processing.
Education
Expected in to to High School Diploma | Rayville High School, Rayville, LA, GPA:
Expected in 10/2020 to to Associate of Arts | Business And Information Technology University Of Phoenix, Tempe, AZ GPA:
  • Dean's List Fall Semester 2020
  • Member of Sigma Alpha Pi
  • Continuing education in Information Technology

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Resume Overview

School Attended

  • Rayville High School
  • University Of Phoenix

Job Titles Held:

  • Branch Manager
  • Branch Manager
  • General Manager/Store Manager

Degrees

  • High School Diploma
  • Associate of Arts

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