Branch Manager Resume Example Elara Healthcare Inc.

BRANCH MANAGER

Summary

Branch Manager with solid leadership skills and success in dependably achieving branch goals.

Skills

Account analysis expertise
Regulatory compliance
Excels in team leadership
QuickBooks experience
Excellent time management skills
Proficient in Ultipro and Workday

Reliable
Excellent work ethic
Employee training
Multi-tasking ability
Staff supervision
Document flow coordination

Experience

Branch Manager
Purcell, OKElara Healthcare Inc./Sep 2017 to Current

Interviewed, onboarded, developed and oversaw daily activities of multiple clerical and administrative office personnel.
Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Evaluated employee job performance and motivated staff to improve productivity.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Developed organizational filing systems for agendas, correspondence, data communications, records and reports.
Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.
Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
Managed payroll processing duties, including SUPP logs and paid travel forms for multiple-employee team, consistently meeting all deadlines.
Prepared and structured employee files to securely store HR and payroll documents.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Developed and maintained training materials and benefits packets for new hires.
Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
Handled all delegated tasks, including in office and in the field..

Staffing Coordinator Supervisor
Oklahoma City, OKKindred at Home/Apr 2013 to Sep 2017

Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Utilized state mandated software to compile data gathered from various sources.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Identified and corrected data entry errors to prevent duplication across systems.
Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.

Renovator/Maintenance Lead
Norman, OKJunction Property Management/Jan 2009 to Apr 2013

Used spackling and sanding to fill holes, primed walls and applied neutral paint colors.
Used sandpaper, pumice, rouge, wax and other finishing materials to polish painted surfaces.
Gathered and removed garbage, old furniture and any other debris at job sites.
Completed tear-down of existing structures to prepare for new construction.
Coordinated with property owner to evaluate work orders, create cost estimates and determine materials needed for projects.
Replaced damaged flooring with carpet, linoleum, laminate or hardwood.
Utilized skills in plumbing, carpentry and basic electrical work to repair building systems.
Stained final products to achieve professional finishes matching customer order specifications.
Managed supply inventories and ordered new materials and supplies to meet projected needs.
Carefully followed property owner's written and verbal instructions in regards to each day's duties and assignments.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Handled custodial needs inside and outside of buildings, including collecting and cleaning up spills.
Thoroughly cleaned to maintain organized and welcoming environment.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Performed repairs to defects in walls by patching holes and scrapes prior to project start.
Covered floors before prepping, priming and painting all surfaces to protect them from chemicals and paint.
Repainted entire apartments after residents moved out.

Licenced Massage Therapist
Oklahoma City, OKLafleur LLC/Jun 2006 to Jan 2009

Collected detailed client information to create over clientele's individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
Discussed body treatment needs and expectations with clients to maintain 100% customer satisfaction.
Devised informational marketing ads and pamphlets to bring in additional clients.
Cleaned massage rooms after use and prepared for next client.
Worked with multiple clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Handled all delegated tasks, including appointment setting and answering phones.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained daily calendars, set appointments with clients and planned daily office events.

Education and Training

Associate of Science: Massage TherapyHeritage CollegeJul 2009Oklahoma City, OK

Resume Overview

Companies Worked For:

Elara Healthcare Inc.
Kindred at Home
Junction Property Management
Lafleur LLC

School Attended

Heritage College

Job Titles Held:

Branch Manager
Staffing Coordinator Supervisor
Renovator/Maintenance Lead
Licenced Massage Therapist

Degrees

Associate of Science : Massage Therapy

Branch Manager Resume Example

Resume Score: 80%

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