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Branch Manager Resume Example

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BRANCH MANAGER
Summary
Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Twelve+ year history of success in Sales, Client Service and Operations.
Skills
Proficient in, Microsoft Office (Word, Excel, PowerPoint)
Experience
10/2007 to Current
Branch ManagerJP Morgan Chase － New York, NY
  • Lead and manage the sixth largest branch in the country with $1.5 billion in Deposits and Investments.
  • Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every customer,
  • Create a climate in which people want to do their best by making lives of customers more convenient by sharing and setting up self-service options.
  • Set clear objectives for the branch and for each employee, and monitor progress and track results.
  • Consistently improved revenues and expenses and grow the business, while exceeding customer expectations
  • Ensure that the branch team complies with policies, procedures and regulatory  banking requirements.
  • Establish and maintain effective relationships with customers, business partners, staff and members of the community.
10/2006 to 07/2007
Sales ManagerJP Morgan Chase － New York, NY
  • Managed Personal Bankers to exceed branch quarterly sales goals in Loans and lines, Investments, deposit accounts and convenience products.
  • Recruited, coached Personal Bankers and execute company standards.
  • Developed business plan to increase branch overall sales.
  • Identified and maximized business opportunities to achieve daily sales productivity goals.
03/2005 to 09/2006
Personal BankerJP Morgan Chase － New York, NY
  • Acquired and deepen client base through profiling.
  • Increased branch loans and lines production by 109%.
  • Generated Home Equity production through calling existing clients and working the branch lobby.
  • Increased of Home Equity applications by coaching Personal Bankers.
Education and Training
1996
Associates Degree: Applied SciencesCazenovia College － Cazenovia, NYApplied Sciences
Skills
business plan, coaching, client, clients, Equity, Investments, leadership, access, Excel, Microsoft Office, PowerPoint, Word, modeling, sales, employee development
Additional Information
  • AWARDS AND ACCOMPLISHEMENTS 2011 Top Branch Manager Award, Client Experience Award
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Resume Overview

Companies Worked For:

  • JP Morgan Chase

School Attended

  • Cazenovia College

Job Titles Held:

  • Branch Manager
  • Sales Manager
  • Personal Banker

Degrees

  • Associates Degree : Applied Sciences

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