Resourceful Branch Manager offering more than 5 years of experience in challenging, fast-paced retail environments. Amiable professional known for leading constructive and cooperative working relationships within team setting.
Responsible Forklift Operator with 5 years of experience moving inventory in logistics environments. Qualified and practiced in forklifts and hand trucks operation. Dedicated to consistently logging activities upon completion.
Experienced Forklift Driver with 5 years of work history precisely moving and tracking goods in warehouse environments. Skilled in operating scanners and heavy equipment. Expertise in maintenance, safety and inventory organization.
Skills
Proficient in customer service
Excels in team leadership
Excels in forklift driving (5 years experience)
Excels in teamwork
Excels in warehouse organization
Multi-tasking ability
Energetic
Reliable
Excellent communication skills
People-oriented
Cost and budget analysis
Strong interpersonal skills
Client relationship management
Dependable
Employee training
Safety protocol
Excellent time management skills
Staff supervision
Experience
06/2021 to 04/2023
Target EmployeeGoodman Manufacturing – Winchester, VA,
Cleaned shelves and restocked with new inventory when products stock ran low.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Managed cash register operations using POS system and processed sales and returns.
Picked Online Orders, bagged, and put away for when customers come to the store to pick them up
Worked as part of the Remodel team, took down product, shelves, cleaned everything, then put the shelves back on, and did sets for products that needed to be done
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Reviewed tags on product shelves and made requested pricing changes.
Created and built product displays to engage customers through visual merchandising.
Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Increased sales staff from 6 to 12 employees due to major increase in revenue.
Assessed employee performance and issued disciplinary notices.
Evaluated budget plans and current costs to project trends and recommend updates.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Oversaw branch team with 5 customer service representatives and implemented training for all new employees.
Designed sales and service strategies to improve revenue and retention.
Increased efficiency and drove branch revenue by optimizing daily operations.
11/2019 to 03/2020
Assistant Store ManagerJohnson Controls, Inc. – Elmhurst, IL,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Minimized waste by employing specific expense-tracking and cost-control strategies.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
07/2019 to 11/2019
Forklift OperatorJason's Deli – Las Vegas, NV,
Organized warehouse inventory according to warehouse plan.
Checked all packed cartons for correct shipping labels to promote efficient delivery.
Picked orders from storage, wrapped and staged for shipments.
Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
Operated equipment with focus on safety and efficiency.
Unloaded incoming items from trucks and cargo planes and transported materials to staging area.
Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
Communicated with team members to coordinate efficient and accurate movements.
Divided and sorted product shipments received using account information and shipping labels.
Acted as spotter to alert forklift driver if products were slipping or falling.
Estimated weights, heights and centers of balance to make precise placements.
Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
02/2016 to 06/2019
Assistant ManagerCompany Name – City, State,
Directed and led employees, supervising activities to drive productivity and efficiency.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Enhanced sales by implementing merchandising and promotional improvements.
Oversaw team development according to industry service standards to further customer loyalty.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Enforced company policies and procedures to strengthen operational standards across departments.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education and Training
Expected in 06/2015
High School Diploma: Buhach Colony High School - Atwater, CA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
