Branch Manager Resume Example

•Manage employees in daily crossdock and warehouse functions serving as a 3PL for major nationwide account

•Support upper management with daily initiatives to improve monthly operations metrics

•Execute production planning from inbound forecasts and participate in SOP processes

•Work with staffing companies to ensure that daily manpower is available to supplement direct staff for inbound workloads

Accomplishments 

•Fostered a team environment with employees to achieve density levels with outbound conveyances increasing profitability

•Created and generated frontline reports to determine productivity by employee p/hr, shift p/hr and daily goals as a whole

•Audited SOP and Safety procedures daily to ensure longevity with third party account and overall safety of all associates

•Manage employees in a fast paced manufacturing environment to ensure efficiency and quality

•Process inbound commodities via containers onto outbound flight/trucks to meet customer demands achieving a high level of quality and service

•Monitor Key Performance Indicators measuring process and team performance including density, inbound/outbound flow, and productivity

Accomplishments

•Assisted in administration of annual operating expense budget of $1-1.5M and maintained monthly goals within parameters

•Provided safe and healthy work habits and procedures such as “Safety First”, “Work and Win as a Team”, and “Deliver Outstanding Service”

•Created and drove continuous process improvement efforts utilizing Quality Driven Management process

•Facilitated Leadership development presentations and applied coaching sessions while working to develop key individuals into leaders within the organization

•Coordinated and managed the flow of freight including unloading, checking, and detailing information with any exceptions

•Established and monitored daily schedule and priorities to ensure adherence to ensure all resources were utilized properly to control costs in order to achieve profitability while meeting the customer's needs

•Established methods and procedures for departmental work activities

•Ensured department met service rates and quality goals on a daily basis

•Conducted investigations and determine Corrective Actions and followed up for all exceptions. write and amend Standard Operating Procedures as needed

•Wrote and amended Standard Operating Procedures with approval as needed to adjust to local expectations

•Maintained Payroll

•Administered employee Performance Reviews

•Reviewed, Interpreted, and Complied with all Federal Employment regulations regarding EEO, FMLA, worker's compensation, OSHA and ISO 9001

•Hired, trained and motivated staff of 35-45 hourly/non-exempt salaried employees