Versatile Manager trained in marketing, sales, and customer service and who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge and exceptional in training and coaching employees, growing and developing existing and new business, interpersonal communications skills, professionalism, leadership and an unsurpassed work ethic. Proficient in report building and presentations.
Leading people, managing inventory and implementing comprehensive business plans and goals to ensure the future success. Also, in charge of customer service, employee development, sales, marketing, fleet and finances.
Every promotion has lead me to gain experience working with different business segments such as corporate customers and accounts, leisure customers, and insurance replacement customers.
Successfully increased inventory on an average of 10% and profitability has increased on an average of 5% due to my proactive strategic planning, aggressive marketing plans and superb customer service creating repeat business with completely satisfied customers and business partners.
Interacted directly with customer by assist with their purchases and provided friendly and courteous customer service. Was recognized as one of the top sales associate. Trained in sales, customer service, and as well as brand awareness. Assisted Managers in opening and closing duties. Was trusted in over seeing other associates on specific tasks delegated.
Department of Conference and Event Services- I was responsible for taking reservation for the rooms and then uploading them on the computer. Moreover, I also assist with the set-up of the rooms and speaking to the customer on any specifics or special request. Also, I plugged in the work orders for the maintenance department. My first year in the work study program, I won the work-study student of the year.
Coursework in Marketing, Management and Communications, and Business
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