close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Branch Manager
Please provide a type of job or location to search!
SEARCH

Branch Manager Resume Example

Love this resume?Build Your Own Now
BRANCH MANAGER
Professional Summary
  • Steadfast Relationship Manager with 13 years managing multimillion-dollar business operations. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed business financial goals. Excellent reporting, record keeping and relationship-building abilities.
  • 13 years sales experience with business clients identified from book of business as well as prospects, with a high understanding of business operations, using in depth knowledge of financial products and commercial financial statement analysis to uncover needs and advise on solutions.
  • 20 years of customer service, and presentation skills, both verbal and written.
  • 6 years supporting commercial loan department, documentation processing, working directly with clients, lenders, senior management, supervisors and third parties.
  • 15 years experience with MS Windows and Office products, with 9+ years experience on Client Experience Desktop and 15 years experience on equivalent software program.
  • 13 years business development with a wide variety of organizations and COI's, which has translated into long lasting relationships, as well as, good public awareness of the bank and it's contributions to the community.
Skills
  • Borrower Interviewing
  • Credit
  • Customer service
  • Quality
  • Prospecting strategies
  • Relationship building and management
  • Sales expertise
  • Business Development
  • Verbal/written communication
  • Team Player
  • Employee Development
  • Risk Mitigation
  • Giving Presentations
  • Reviewing documents
  • Building customized solutions
  • Small business operations
  • Analyzing performance
Work History
Branch Manager, 10/2016 to Current
Hood Industries, Inc. – Beaumont , MS
  • Responsible for Small Business production, prospecting, deepening relationships, and new client acquisition.
  • Uncover and resolve strategic and tactical issues impacting sales management and business operations.
  • Coach and mentored team of 10 employees through effective recruitment, hiring, onboarding and goal setting methods. Assist in development of new bankers' sales and product knowledge.
  • Build and maintain relationships with new and existing clients while providing high level of ease, value and expertise.
  • Utilize prospecting techniques to identify potential clients and create opportunities to sell financial services, partnering with other lines of business to create the best client experience.
  • Achieve goals for sale of bank products and services and exceed performance metrics for customer service, exceeding quarterly sales goals by average of 200% in many cases.
  • Use Salesforce to manage PPP client applications for both the loan and forgiveness stages.
  • Support multiple areas of business banking departments aligned with due diligence and collection of documentation required for various lending requests.
  • Provide information to underwriting group for credit analysis. Discuss financial ratios, management of owners, local risk factors, industry trends, and risk mitigation factors.
Small Business Relationship Manager, 01/2011 to 10/2016
Mufg (Dba) – Norwalk , CA
  • Branch specialist in all business loans, accounts and products that the retail bank offers.
  • Collaborate with underwriters to discuss financial ratios, risks, mitigating factors and structure to facilitate credit approvals.
  • Partnership with other lines of business to effectively increase wallet share in the community.
  • New business acquisition through a combination of tools, including but not limited to, book of business analytics through CE Desktop, COI referrals, community involvement and business organization affiliation.
  • Maintain relationship reviews with book of business clients and log those into CE Destop with current data, call summaries, ect.
  • Make proactive contact with business clients to keep them informed of bank products, special promotions and appropriate financial solutions.
  • Helped area branches to meet business lending goals through oversight and education of lending structure, acumen, products and sales techniques.
  • Provide quality advice to clients and prospects about a wide variety of appropriate products and services to deepen relationships and become a trusted advisor.
Personal Banker, 01/2008 to 01/2011
Columbia Banking System, Inc. – Chehalis , WA
  • Business product specialist in all areas of the bank.
  • Responsible for deepening client relationships by offering appropriate business products and services and providing creative solutions to become a trusted advisor.
  • Develop and maintain relationships with COI's, business organizations, internal business partners, and community involvement to gain new client acquisition.
  • Develop and manage customer service personnel to facilitate opening accounts and customer maintenance requests.
  • Coach customer service personnel to reach and exceed their goals and to be promoted.
  • Collaborate and partner with other lines of business, such as, commercial lending, cash management, merchant services, consumer lending, ect. to provide value and expertise to our client relationships.
  • Use client contact software program to keep up to date information on clients, product mix management and tracking of client facing meetings.
  • Maintain Top 20 list of clients with regular client facing meetings to ensure client satisfaction and deepen client relationships.
Commercial Loan Processor III, 01/2003 to 01/2008
First National Bank Alaska – City , STATE
  • Work to support commercial banking team lenders in preparing loan documentation and ensure compliance with bank policy and local laws.
  • Create loan documents on LaserPro for commercial lending team. Trouble shoot software issues and create workaround processes. Wrote manuals used to train new loan processors on different loan types.
  • Prepare and ensure accurate completion of loan documentation. Obtain and review applications and supporting documentation for information necessary to identify class, purpose, product, collateral, and borrower information. Partner with lender to collect any exception based items needed for approval.
  • Work with many different industries including: commercial fishing, mining, oil/gas, and Alaska native corporations, medical, contracting, CPA firms, insurance, transportation and legal service businesses.
  • Coordinate loan closings with lender and clients, properly disburse loans proceeds, research and respond to customer and branch inquiries regarding loan documentation. Create client portfolio credit files.
  • Prepare files for annual audits by OCC.
  • Maintain files with updated financial/collateral information. Apply and remove UCC filings.
Education
Criminal JusticeUniversity Of Alaska Anchorage - City, State

Anchorage: 90 credit hours Criminal Justice

  • Majored in Criminal Justice
  • Minored in Psychology
DiplomaBartlett High School
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

72Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • University Of Alaska Anchorage
  • Bartlett High School

Job Titles Held:

  • Branch Manager
  • Small Business Relationship Manager
  • Personal Banker
  • Commercial Loan Processor III

Degrees

  • Criminal Justice
    Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Branch-Manager-resume-sample

Branch Manager

Cathay General Bancorp

Ontario , CA

Bank-Branch-Manager-resume-sample

Bank Branch Manager

Argen

Denver , CO

Training/Branch-Operations-Manager-resume-sample

Training/Branch Operations Manager

Citi Trends, Inc.

Hemingway , SC

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.