Branch Manager Resume Example
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BRANCH MANAGER
Experience
December 2010 to Current
Hood Industries, Inc.High Point , NCBranch Manager
- Achieve maximum profit and growth.
- Use good customer service, lending, and collection activities to maximize growth and profit.
- Train and communicate effectively with branch personnel to achieve goals.
- Maintained friendly and professional customer interactions.
- Other duties include approve and close loans, accept and post payments, handle delinquent or past due accounts with calls and field visits, promote and solicit both taxes and loans, and complete tax returns.
- Maintained confidentiality and records.
October 2010 to December 2010
Northwest Federal Credit UnionLeesburg , VAAssistant Branch Manager
- Collected on delinquent accounts using both field work and calls.
- Effectively and efficiently maximize profit and growth.
- Accepted and posted payments to customer account.
- Processed loan applications and input information into loan program.
- Delivered prompt, accurate and excellent customer service.
October 2009 to October 2010
Quince Nursing And Rehabilitation Center, LlcMemphis , TNPatient Accounts- Customer Service Representative
- Handle and resolve patient inquiries, complaints, and billing questions.
- Handle insurance inquiries and follow up till the issue was resolved.
- Took credit card payments and set up payment arrangements as well as sending loan applications.
- Approved charity applications.
- Prepared accounts over $5,000.00 for collection attorneys.
- Developed communication and organization skills.
- Part of the activity committee.
October 2007 to October 2009
Carlton Senior LivingPleasant Hill , CACertified Nursing Assistant/ PCT
- Provided basic nursing care to patients in accordance to policies and procedures.
- Assisted patients with bathing, dressing, hygiene, and grooming.
- Collected labs, specimens, weights, and vital signs as needed by the nurse and Doctor.
- Developed working relationships with medical center personnel, patients, visitors, and other team members.
- Communicated effectively with medical center personnel, patients, visitors, and other team members.
- Part of the patient safety team and patient care council.
November 2006 to October 2007
OSF Saint Francis MedicalCenterCity , STATEHousekeeper
- Daily duties included cleaning designated patient rooms and support areas, removing trash and soiled material, and provide housekeeping support to patients and workers.
- Maintained a clean, safe environment, assuring availability of supplies.
- Maintained effective communication with medical personnel, patients, visitors, and team members.
- Assigned bed tracked every other third week and duties included managing and assigning workers to jobs and duties.
- Worked closely with the nursing supervisor to take care of and manage problems.
July 2002 to November 2006
DHS/DORSCity , STATEPersonal Assistant
- Daily duties included caring for a young man with Cerebral Palsy who had a mentality of a 6 month.
- Provided bathing, dressing, feeding, hygiene, and grooming.
- Gave medication, breathing treatments, cleaning G-tube.
- Prepared his food and gave physical therapy exercises as ordered.
- Learned to play and entertain him according to his likes and dislikes.
Education
January 2013
South University
Business Administration
Bachelors
Business Administration
Bachelors
December 2007
Illinois Central College
Arts and Science
Associate
Arts and Science
Associate
Bradley University
Nursing/ Medical
Nursing/ Medical
Affiliations
National Society of Collegiate Scholars
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Resume Overview
School Attended
- South University
- Illinois Central College
- Bradley University
Job Titles Held:
- Branch Manager
- Assistant Branch Manager
- Patient Accounts- Customer Service Representative
- Certified Nursing Assistant/ PCT
- Housekeeper
- Personal Assistant
Degrees
- Business Administration Bachelors
Arts and Science Associate
Nursing/ Medical
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