Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experience
11/2010 to Current
Branch ManagerHood Industries, Inc. – High Point, NC,
Achieve maximum profit and growth.
Use good customer service, lending, and collection activities to maximize growth and profit.
Train and communicate effectively with branch personnel to achieve goals.
Maintained friendly and professional customer interactions.
Other duties include approve and close loans, accept and post payments, handle delinquent or past due accounts with calls and field visits, promote and solicit both taxes and loans, and complete tax returns.
Maintained confidentiality and records.
09/2010 to 11/2010
Assistant Branch ManagerNorthwest Federal Credit Union – Leesburg, VA,
Collected on delinquent accounts using both field work and calls.
Effectively and efficiently maximize profit and growth.
Accepted and posted payments to customer account.
Processed loan applications and input information into loan program.
Delivered prompt, accurate and excellent customer service.
09/2009 to 09/2010
Patient Accounts- Customer Service RepresentativeQuince Nursing And Rehabilitation Center, Llc – Memphis, TN,
Handle and resolve patient inquiries, complaints, and billing questions.
Handle insurance inquiries and follow up till the issue was resolved.
Took credit card payments and set up payment arrangements as well as sending loan applications.
Approved charity applications.
Prepared accounts over $5,000.00 for collection attorneys.
Developed communication and organization skills.
Part of the activity committee.
09/2007 to 09/2009
Certified Nursing Assistant/ PCTCarlton Senior Living – Pleasant Hill, CA,
Provided basic nursing care to patients in accordance to policies and procedures.
Assisted patients with bathing, dressing, hygiene, and grooming.
Collected labs, specimens, weights, and vital signs as needed by the nurse and Doctor.
Developed working relationships with medical center personnel, patients, visitors, and other team members.
Communicated effectively with medical center personnel, patients, visitors, and other team members.
Part of the patient safety team and patient care council.
10/2006 to 09/2007
HousekeeperOSF Saint Francis Medical Center – City, STATE,
Daily duties included cleaning designated patient rooms and support areas, removing trash and soiled material, and provide housekeeping support to patients and workers.
Maintained a clean, safe environment, assuring availability of supplies.
Maintained effective communication with medical personnel, patients, visitors, and team members.
Assigned bed tracked every other third week and duties included managing and assigning workers to jobs and duties.
Worked closely with the nursing supervisor to take care of and manage problems.
07/2002 to 11/12/2006
Personal AssistantDHS/DORS – City, STATE,
Daily duties included caring for a young man with Cerebral Palsy who had a mentality of a 6 month.
Provided bathing, dressing, feeding, hygiene, and grooming.
Gave medication, breathing treatments, cleaning G-tube.
Prepared his food and gave physical therapy exercises as ordered.
Learned to play and entertain him according to his likes and dislikes.
Education
Expected in January 2013
Bachelors: Business Administration South University - , GPA:
Expected in December 2007
Associate: Arts and Science Illinois Central College - , GPA:
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