Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Smart professional with talents in planning, budgeting and forecasting. Reliable Finance Manager focused on KPI oversight and mentoring employees in data processes. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.
-Recruiting, training, supervising and appraising staff
-Responsible for store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals.
-Formed employee schedule
-Responsible for daily, weekly and monthly administrative reports
-Ensured proper cash controls
-Daily Collection and reminder calls
-Ensured customer files were up to date with correct information and all paperwork was complete and signed
-Boosted branch sales by developing and deepening customer loyalty through incentive programs
-Developed prospects for new loans though weekly cold calling.
-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
-Responded to customer requests for products, services and company information.
-Offered advice and assistance to customers, paying attention to special needs or wants.
-Answered customer telephone calls promptly to avoid on-hold wait times.
-Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Henry Peterson
Owner of flooring company
Franklin County Resource Center
Peer Support Specialist
Waitress currently while in school
Prior Check into Cash CSR then promoted to Assistant Manager
Colton's steak house Head Server
Currently in the Nursing program also
Disability & Stay home grandma
Jim Trenary Sales Consultant
Date of Birth: 04/17/1992
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