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Branch Manager Resume Example

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BRANCH MANAGER
Summary
Seeking a line of business with a company that aligns with my aspiration and skills in organization and detail orientation.
Skills
  • Reliable
  • Excellent communication skills
  • Energetic
  • People-oriented
  • Detail-oriented
  • Excellent time management skills




  • Complex problem solving
  • Financial analysis and planning
  • Excellent work ethic
  • Strong interpersonal skills
  • Dependable
  • Excels in team leadership
  • Reliable
  • Excellent communication skills
  • Energetic
  • People-oriented
  • Detail-oriented
  • Excellent time management skills




  • Complex problem solving
  • Financial analysis and planning
  • Excellent work ethic
  • Strong interpersonal skills
  • Dependable
  • Excels in team leadership
Experience
11/2015 to Current
Branch ManagerHorizon Bank - Union , MI

Managing two Branches with 10 or more FTEs Conducting performance reviews, Interviewing and selection of candidates to fill branch positions Performance counseling, including making and recommending disciplinary action decisions. Ensuring compliance with internal controls, operational procedures and risk management policies Cash handling transactions, as necessary. Other responsibilities includes but not limited to: Strong individual and team sales/referral performance in deposits, loans, investment and other product lines. Directing, leading and coaching of superior sales and service behaviors and activities by the entire team. Developing and executing plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch. Conducting sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountability for maximizing sales, customer satisfaction, and minimizing operating losses by executing the plays and strategies outlined for the branch.

01/2011 to 11/2015
Business Advocate/Personal Banker Coach Horizon Bank - Westville , IN

Implement appropriate knowledge of all Wells Fargo policies and procedures related to the platform, including Security and Information Security. Establishes business relationships, provide quality service and cross selling products/services. Handles each transaction proficiently and accurately, exercising good judgment and giving approval. Conduct research request, filing claims, and maintaining accounts Answers the phone and respond to customer inquiries professionally and accurately Building and retaining customer relationships by performing follow and making cold dials. Responsible for ensuring that business goals and individual member service and sales goals are consistently metNotarized customer's documentation in compliance of all notary rules and regulations.  Develop and maintain a working knowledge of all applicable federal and state regulations Achieve aggressive sale goals Facilitate team meeting and train new teammates Providing loan application status and stipulations while being a mediator between customers and underwriters As the business advocate of my store, I service all small business customers understanding their business operation and providing goals achieving products and services.

11/2015 to Current
Branch ManagerSunTrust Bank - City , STATEManaging two Branches with 10 or more FTEs Conducting performance reviews, Interviewing and selection of candidates to fill branch positions Performance counseling, including making and recommending disciplinary action decisions. Ensuring compliance with internal controls, operational procedures and risk management policies Cash handlingtransactions, as necessary. Other responsibilities includes but not limited to: Strong individual and team sales/referral performance in deposits, loans, investment and other product lines. Directing, leading and coaching of superior sales and service behaviors and activities by the entire team. Developing and executing plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch. Conducting sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountability for maximizing sales, customer satisfaction, and minimizing operating losses by executing the plays and strategies outlined for the branch.
Education and Training
Associate Degree: Business AdministrationJ. Sargeant Reynolds Community College - City, StateBusiness Administration
High School DiplomaThe Gambia West Africa
Certifications
Certified Notary by The State of Virginia Certified in Microsoft Office Excellent Customer Service Skill Highly Motivated and Dependable
Languages
Bilingual - Fluent in French
Skills
 
  • Sales Software
  • Scheduling: Impact 360
  • Problem solving
  • Talent Acquisition
  • Channel Links



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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • J. Sargeant Reynolds Community College

Job Titles Held:

  • Branch Manager
  • Business Advocate/Personal Banker Coach

Degrees

  • Associate Degree : Business Administration
    High School Diploma

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