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Branch Coordinator Resume Example

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BRANCH COORDINATOR
Summary

I am interested in engaging a long term career with BB&T, utilizing my experience in the banking industry for over 15 years, to provide my knowledge and client service skills to be part of creating a successful team to drive results.

Highlights
  • Practiced knowledge of bank security systems
  • Strong sense of banking ethics
  • Safe and vault operation
  • Reliable
  • Friendly
  • Energetic
  • Approachable
  • Flexible
  • Team player
  • Organized
  • Strong work ethic
Accomplishments
Awarded "Best Teller" in the Roanoke Valley while working at First Citizens Bank
Nominated for "Best Teller" in the Roanoke Valley while working at BB&T
Experience
02/2014 to Current
Branch CoordinatorCompany Name － City, StateScheduled staffing for multiple branch locations.  Processed cash withdrawals.  Adhered to BB&T security and audit procedures.  Researched and resolved customer issues on personal savings, checking and lines of credit accounts.  Examined checks for identification and endorsement.  Maintained confidentiality of bank records and client information.  Delivered prompt, accurate and excellent customer service.  Ensure proper reporting is done daily.  Ensure tellers are performing their specific job duties.  Formal/informal coaching with tellers.  Preparing performance development plans annually as well as mid year reviews.  Make necessary corrections to teller errors. 
03/2008 to 01/2014
Sales & Service RepresentativeCompany Name － City, State

Maintained teller line responsibilities.  Responsible for meeting sales goals.  Opened new accounts and serviced accounts.  Provided exceptional customer service.  Opened credit card accounts and overdraft protection accounts.

05/2006 to 03/2008
ManagerCompany Name － City, StateResponsible for training, recruiting, and hiring staff.  Responsible for managing floorsets.  Responsible for payroll entry and scheduling.  Responsible for all store operations daily.  Provide exceptional client service.  Coaching associates daily on building the brand.
02/1998 to 05/2006
Senior TellerCompany Name － City, StateResponsible for daily teller operations of cash drawer.  Provided exceptional customer service.  Look for opportunities through client profiles to upsell products. 
Education
1997
High School DiplomaRoanoke Rapids High School － City, State, US
Accounting/Office Systems TechnologyHalifax Community College － City, State, USDid not finish.  Completed two years of study.
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Resume Overview

School Attended

  • Roanoke Rapids High School
  • Halifax Community College

Job Titles Held:

  • Branch Coordinator
  • Sales & Service Representative
  • Manager
  • Senior Teller

Degrees

  • High School Diploma
    Accounting/Office Systems Technology

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