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branch business manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Use my professional knowledge and experience in a company that provides me the incursion into its organizational structure for your business growth. I am a proactive person, able to perform all mandated functions and achieve the objectives of the position. Area: Customer Service, Marketing, Operations, Business, Management and financial advice.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Branch Business Manager, 06/2011 to 05/2013
Sonepar UsaLa Vergne, TN,
  • Bank Multiple Santa Cruz.
  • Dominican Republic Business Center Manager.
  • Knowledge of regulations Monetary SIB.
  • Supervision of staff, Safety, and Business Platform.
  • Supervision of administrative and operational controls.
  • Portfolio Management preferred customers and my business with an estimated RD $ 100MM passive / active RD $ 120MM portfolio.
  • Develop monitoring and logistics support to the business staff to achieve monthly targets, according to budget.
  • Development of customer visits schedule.
  • Preparation and participation in policy design training, job description.
  • Representative of regulations on internal and external audits of the organization.
  • Achievements : Achieve place over a period of 18 months in liabilities Vs the Business Center RD budget of $ 45MM to $ 70MM RD , closing total RD $ 120MM.
  • In the Active, take deposits vs.
  • budget achieves 245% , for a total increase of RD $ 10MM.
  • TC * in sales, we achieved 156% closure in 2012.
  • Attracting customers 150 customers' preferenciales/120 Pymes/520 massive segment customers.
  • Note: This CN I received in September 2011 in ZERO Portfolios.
Branch Business Manager, 2008 to 2011
Sonepar Usa, ,
  • Supervision of staff, Safety, and Business Platform.
  • Supervision of administrative and operational controls.
  • Portfolio Management preferred customers and my business with an estimated RD $ 150MM passive / active RD $ 200MM portfolio.
  • Develop monitoring and logistics support to the business staff to achieve monthly targets , according to budget.
  • Development of customer visits schedule.
  • Monitoring the achievement of monthly / quarterly / annual results.
  • In October 2008 , I received this deficit CN RD $ 60MM in less active , in February 2009 , succeeds in placing VS RD $ 70MM budget for a RD $ 200MM , in June 2011.
  • Achieve delinquencies down 17 % to 3 % in the active portfolio.
  • I received award for Best Manager in 2010.
  • Receive Award for Best Sales Office Life Insurance 2010.
  • Receive Award for Best Sales Office Credit Cards 2010.
Assistant Manager, 2000 to 2008
Valvoline Instant Oil Change, ,
  • Premium customer portfolio management with an estimated RD $ 200MM passive / active RD $ 250MM portfolio.
  • Customer Service.
  • Delegate of Culture Based on Values **.
  • Logistical support to the area of operations.
  • Logistical support to the platform area.
  • Support supervision to the Branch Manager.
  • Oversight Audit controls.
  • Develop monitoring and logistics support to the business staff to achieve monthly targets, according to budget.
  • Development of customer visits schedule.
  • Monitoring the achievement of monthly / quarterly / annual results.
  • In March 2006, received passive portfolio with a deficit of less than RD $ 11MM , in December 2006 , closed with a surplus of RD $ 7MM , above me VS budget deficit , for a total portfolio of RD $ 250M.
  • Increase the involvement of 35 % to 86 %, the highest in the branch in a period of 6 months.
  • Increase the return on my portfolio for an achievement of 82 %.
  • Perform an operational customer segmentation and achieve increased from 120 to 265 customers over a period of approximately 12 months.
Education
Marketing : Expertise in Upper Managment and Business, Expected in 12 2007 to HR & Block - Salem, MA
GPA:
the year we won office by the excellent performance of the whole team. Learning, Training, Developing and Knowledge. 2014 Income Tax Course. (Actually) Sept- Dec 2014. Popular Bank Dominican 2006 DR. Emotional Service. 2004 Popular Bank Dominican DR. 2003 leading my personal effectiveness. Jones Hamilton DR. Quality of Life and Human Relations. 2003 Popular Bank Dominican DR. Effective Techniques Couching.
Degree: Marketing, Expected in 1 2002 to Dominican University O & M DR - ,
GPA:
Marketing
: Strategic Marketing, Expected in 1 2002 to Dominican University O & M DR - ,
GPA:
Strategic Marketing
: , Expected in 1 2002 to Dominican University - ,
GPA:
O & M DR. * Analysis and Interpretation of Financial Statements.
MBA: Expertise in Upper Bussines and Managment , Expected in 2012 to Apec University - Dominican Republic DR,
GPA:
Skills
administrative, Banking, budget, closing, Consulting, Credit, Customer Service, Dec, English, Financing, Financial, Financial Statements, Harvard, HR, Human Relations, Insurance, Interpretation, Leadership, logistics, MA, Money, Office, Negotiation, Quality, Safety, Sales, Supervision, Tax

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Resume Overview

School Attended

  • HR & Block
  • Dominican University O & M DR
  • Dominican University O & M DR
  • Dominican University
  • Apec University

Job Titles Held:

  • Branch Business Manager
  • Branch Business Manager
  • Assistant Manager

Degrees

  • Marketing
  • Degree
  • MBA

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