branch administrator resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Personnel who is knowledgeable regarding various fields. Cultivates cohesive teams to meet and exceed administrative goals. Excellent work ethic with an enthusiastic attitude and relationship-building abilities to ensure the job gets done efficiently.

  • Conflict Resolution
  • Documentation and Reporting
  • Budgeting
  • Technical Support
  • Business Administration
  • Credit and Collections
  • Computer Skills
  • Customer Service
  • MS Office
  • BST Global Software Proficiency
  • Flexible & Adaptable
  • Team Building
  • Multi-Tasker
  • Self-directed Learner
  • Verbal and Written Communication
  • Records Management
  • Safety-Orientated
  • Data Entry
Work History
05/2019 to 12/2020 Branch Administrator Medline Industries, Inc. | San Francisco, CA,
  • Assessed budget plans and presented costs to forecast trends and recommended changes to meet monthly goals.
  • Managed transactions, invoicing and budgeting.
  • Successfully juggled multiple projects simultaneously to aid branch manager and colleagues.
  • Employed proven problem-solving techniques to resolve issues quickly and effectively such as implementing a faster way to invoice by generating a new template to eliminate the steps taken by 80%.
  • Oversaw budget and tracked expenses against planned budget and allowances.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Reviewed “Accounts Receivable” and “Work in Progress” reports that outlined financial data to assist management with making strategic plans and operational decisions for current and next billing period.
  • Effectively worked with management to generate new templates for invoices to meet company's and client’s expectations.
  • Responsible for maintaining administrative duties such as copying field logs, chain of custodies for all labs and office, and any necessary templates, scan files to keep track of project records, filing project logs, invoice and additional documents, and maintained office supplies.
  • Responsible for client communication for collections, invoicing, reports and data.
  • Improved project record filing system from paper log to electronic log for easier access office wide.
  • (Cut administration record keeping time by 70%.).
  • Conducted all Administrative Assistant duties listed below.
  • Accomplishments: Featured in ATLAS Consultants Corporate Company’s Newsletter (2020).
05/2019 to 12/2020 Field Technician Blueground | Walnut Creek, CA,
  • Collected, organized and reported environmental data for U.S, government and private industry clientele to make effective field decisions.
  • Sampled water & soil for any hazardous contamination per local, state and federal guidelines.
  • Assisted with evaluating properties for hazardous materials such as asbestos, mold or lead and assisted superiors or clients with developing remediation plans.
  • Knowledgeable and experienced with multi-incremental soil sampling to meet Hawaii Evaluation & Emergency Response (HEER) & Department of Health (DOH) guidelines.
  • Assisted Branch Manager with scheduling inspections, groundwater sampling and soil sampling.
  • Responsible for accurately filling out chain of custody forms, field notes, field maps, and appropriately labeling sampling media containing suspected hazardous material.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Lead inspector: Certified October 2019-2022 (qualified to sample suspected lead material and accurately report findings).
  • Asbestos Inspector: Certified 2019-2021 (qualified to sample suspected asbestos material and accurately report findings).
  • National Institute for Occupational Safety and Health 582 (NIOSH 582) Certification: Certified 2019-2021 (qualified to analyze and report PCM samples for asbestos (Phase contrast Microscopy) and maintains current certification quarterly, most recent efficiency test, October 2020).
05/2018 to 05/2019 Administrative Assistant Arthur J Gallagher & Co. | Malvern, PA,
  • Responsible for office’s courier service contract to pick up, prepare packages, and drop off at appropriate shipping facility for prompt delivery to customers.
  • ($100k federal project) 3.
  • Composed internal memos and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Quality checked cost proposals/reports written by colleagues to ensure correct spelling, project information and/or proposed cost.
  • Utilized as office-wide software support personnel to help colleagues and management which included troubleshooting programs.
  • Corresponded with customers via phone and email to confirm lab results or consulting services offered within ATC Group Services, LLC.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Acted as company point of contact for vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Executed new record filing system to improve document organization and management to establish more efficient and effective structure.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Welcomed office visitors warmly and alerted staff to arrivals of walk-in clients.
Expected in 12/2021 Bachelor of Science | Natural Science, Biology Concentration Excelsior College, Albany, NY, GPA:

GPA: 3.20

  • Coursework in Health Science, Biology, Statistics, Calculus, and Natural Sciences.
Expected in 09/2010 High School Diploma | Kingwood High School, Kingwood, TX, GPA:
  • Member of Future Farmer's of America (FFA, 2007)

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Resume Overview

School Attended

  • Excelsior College
  • Kingwood High School

Job Titles Held:

  • Branch Administrator
  • Field Technician
  • Administrative Assistant


  • Bachelor of Science
  • High School Diploma

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