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Box Office Cashier/Usher Resume Example

Resume Score: 80%

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BOX OFFICE CASHIER/USHER
Summary

Hello! I am an energetic and outgoing cashier with 5 years of experience assisting customers in different settings. Always cheerfully answering phone calls and happily greeting customers with a consistent welcoming attitude. Diligent with customer service with excellent multitasking, organizational, and time management abilities. I work well with others, and always happy to help people.

Skills

Adaptability and flexibility. Attention to detail. Excellent communication. Customer service skills. Phone skills. Interpersonal skills. Typing. Organizational skills. Computer Skills (Word, Docs, Excel, Access, PowerPoint, etc.)

Experience
06/2019 - CurrentBox Office Cashier/UsherMJR Digital Cinemas | Brighton, MI
  • Provided customers with special information regarding chosen show or upcoming releases.
  • Welcome/exit greeted customer entering/leaving building.
  • Processed returned items in accordance with store policy.
  • Entered information into POS system and ensured accuracy by repeating information obtained to customer.
  • Checked system for seat availability and provided customers with available options.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Answered phone calls to assist customers with questions and concerns.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answering questions and offering advice.
  • Wiped down counters and working area to maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Cross-trained easily.
  • Great at multi-tasking, and quickly alternating from one task to another.
  • Trained new employees.
  • Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
  • Made seat choosing and overall quickly to keep lines moving and reduce overall wait time.
07/2019 - 09/2020CookThe Breakfast Club | Brighton, MI
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Grilled and deep fried various foods.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Kept stations stocked and ready for use to maximize productivity.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
11/2019 - 12/2019Sales AssociateCOACH | Howell, MI
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Welcome/exit greeted customers entering/leaving building.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped customers by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
06/2017 - 08/2019Cashier/Pizza MakerMatador's Pizza and Take Out | Byron, MI
  • Read weekly sales inserts and monitored price changes.
  • Welcome/exit greeted customers entering/leaving the building.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and workstation to maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
Education and Training
06/2020High School Diploma
Byron Area High School | Byron, MI
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Resume Overview

Companies Worked For:

  • MJR Digital Cinemas
  • The Breakfast Club
  • COACH
  • Matador's Pizza and Take Out

School Attended

  • Byron Area High School

Job Titles Held:

  • Box Office Cashier/Usher
  • Cook
  • Sales Associate
  • Cashier/Pizza Maker

Degrees

  • 06/2020 High School Diploma

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