Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Summary
As a Box Office Cashier I was driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled cashier with experience in the Forever 21 industry. Familiar with Kronos systems. Also have experience with Kenser website for receptionist job at a A Healthy Living Home Health.
Highlights
Customer- and service-oriented
Cash handling accuracy
Retail merchandising expertise
Excellent communication skills
Listening skills
Reading comprehension skills
Written and oral communication skills
Energetic self-starter
Excellent worth ethics.
Great with customers as well as employees.
Always eager to learn more.
Accomplishments
Process Improvement
Created new departmental procedures manual.
Assessed organizational training needs.
Supervision
Supervised team of three staff members.
Experience
Box Office Cashier, 02/2010 to 02/2014 South Florida State College – Bowling Green, FL,
Performed cash handling skills as a concession worker as well as a box office cashier.
Had to sell and inform promotions among the theater.
Upselling was our main goal in every shift.
Communication and multitasking were very important in these two departments.
Played a role as a team leader in the box office department and held meetings regarding expectations as well as duties.
Cleaning and preparing drinks and popcorn were part of the regular duties.
Paper work print outs and verifying proper refunds within the day were very well checked each night.
Verified all IDs in every transaction and always counted back money to customer.
Cashier, 03/2013 to 09/2013 Rubio's Restaurants, Inc. – Ontario, CA,
Cash handling was the job description required in this job.
Organized clothing as well as accessories and jewelry.
Provided every customer with a greeting and information on promotions of the day.
Ended the sale with a few selling techniques to finalize with a final sale.
Answered phone calls regarding any questions on shipment as well as any questions regarding latest styles.
Informed every customer about store policies.
Receptionist , 09/2013 to 03/2014 Gila River Health Care – Gila River Districts, AZ,
Answered every call along with a call log that provided detailed information.
Daily log sheet to insure that patients were being seen at the correct days by their nurses.
Verified all receipts that were given from company credit cards as well as gas cards for company cars.
Filed paper work and patient graphs, diagnostic sheets, and orders that were sent out to doctors.
Greeted every patient, nurse, administrator, or visitor that entered the agency.
Organized all paper work and kept everything neat and everything labeled properly.
Customer Service Agent, 02/2014 to 06/2014 Iconma, L.L.C. – Riverview, FL,
Greeted every customer with scripted greeting as well as any other information i had to introduce depending on the situation of the customer.
Handled every call with patience and listened very throughly.
Helped customers with cable issues or internet issues.
Issued out service techs if were needed and available.
Customer satisfaction was key in a great call.
Education
High School Diploma: , Expected in 2010 Donna High School - Donna, TX GPA:
High School Diploma
4 year band member
2 year section leader
Graduated top 10% of my class
Bachelor of Science: Criminal Justice, Expected in 2015 University of Texas Pan American - Edinburg, TX GPA:
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