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Box Office Cashier Resume Example

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BOX OFFICE CASHIER
Skills
  • Ability to close a sale
  • Great communication skills
  • Top sales
  • Increased customers satisfaction
  • Accounts Receivable
  • Cashier
  • Quickbooks
  • Sales
  • Bilingual
  • Spanish
  • Problem solving
  • Critical thinking
  • Call center experience
  • Inbound and outbound calling
  • High-energy attitude
  • Customer service
  • Credit card payment processing
  • Able to grasp new concepts quickly and efficiently.
  • Shipping and receiving understanding
  • Technologically savvy
Education and Training
05/2004
High School Diploma
Maryvale High SchoolPhoenix, AZ
GPA: 3.6
Summary

Bilingual Customer Service Representative with proven ability to quickly and effectively resolve complaints and issues. Well-trained and composed in busy call center settings.

Positive, upbeat and Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain. organizing deliveries, dispatching drivers. Detail-oriented, responsive and adaptable to changing conditions.

Experience
Customer Counter Service UPS | Goodyear, AZ11/2019 - Current
  • Completed records and database searches for internal and external requests.
  • Greeted each guest warmly, offered assistance and provided information about operations and personnel.
  • Worked with external UPS representatives to address customer needs.
  • Performed store opening duties and checking all equipment for proper functioning.
  • Provided excellent services for customers by following up on issues.
  • Investigated technical issues using knowledge base and personal experience to complete .
Box Office CashierCelebrity theater | Phoenix, AZ09/2019 - 03/2020
  • Provided customers with special information regarding chosen show or upcoming releases.
  • Checked system for seat availability and provided customers with available options.
  • Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Answered phone calls to assist customers with questions and ticket orders.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues regarding customer complaints.
Sales Supervisor We Got Flowers LLC | Phoenix, AZ09/2015 - 10/2019
  • Role :increase Sales Goals.
  • Create new accounts and build relationships.
  • Day to day accounts Receivable from Customers.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed major target markets and developed merchandizing strategies meeting needs of each group.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Achieved sales goals and business objectives by motivating staff and promoting New seasonal product.
  • Created excellent experience to cultivate customer loyalty and retention.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.
  • Supervised employees, building successful and talented department that increased sales %
CashierRoss dress for less | Scottsdale , AZ02/2009 - 10/2010
  • Role :help with any customers service questions, as well as cashing out customers at a timely manner.
  • Processed returned items in accordance with store policy.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Languages
Bilingual in Spanish and English
Additional Information
  • CURRICULAR ACTIVITIES • Floral workshops • Buyer and Sales Expos STRENGTH & HOBBIES • Learning agility • Social and outgoing • Honesty and Integrity • Self Motivated • Family • Sports • Traveling • Volunteer work • Reading
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Resume Overview

Companies Worked For:

  • UPS
  • Celebrity theater
  • We Got Flowers LLC
  • Ross dress for less

School Attended

  • Maryvale High School

Job Titles Held:

  • Customer Counter Service
  • Box Office Cashier
  • Sales Supervisor
  • Cashier

Degrees

  • High School Diploma

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