LiveCareer-Resume

bouncer resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Lead Security Guard with over four years of experience working in nightclubs & lounges. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Skills
  • De-escalation techniques
  • Superb surveillance skills
  • Security camera monitoring
  • Legible report writing
  • Safety and security
  • Physical stamina
  • Team building
  • Training
  • Customer Service
  • Keen observer
Work History
Bouncer, 08/2016 - Current
Indian Health Service Kayenta, AZ,
  • Used metal detectors or performed pat-downs and bag searches
  • Ejected unruly patrons from premises
  • Enforced dress codes and refused objectionable attire
  • Patrolled exterior and interior of premises
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Maintained open communication with security team members and building supervisors via radios, telephones
  • Maintained composure and professionalism while screening visitors during high volume periods
  • Informed violators of applicable rules and removed unauthorized individuals from premises
  • Provided excellent service to guests and employees
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including security cameras
  • Secured entrances and exits via physical presence
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
  • Checked identification of all persons entering and exiting facility
  • Resolved complaints and issues involving both guests and employees
  • Offered every employee, visitor and customer courteous and professional support
Lead Security Guard, 08/2016 - Current
RPS Security City, STATE,
  • Analyzed and produced course-of-action reports and escalated issues to management when necessary
  • Provided excellent service to guests and employees
  • Maintained open communication with security team members and building supervisors via radios, telephones
  • Updated shift logs and produced daily reports outlining security activities and specific incidents
  • Applied expertise toward preventing criminal actions, vandalism and overall misconduct during hours of operation in venue
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations
  • Resolved complaints and issues involving both guests and employees
  • Performed cash drops or transactions, including carrying drop boxes
  • Rendered aid to injured and ill individuals and helped paramedics provide more advanced support
  • Checked identification of all persons entering and exiting facility
  • Offered every employee, visitor and customer courteous and professional support
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Responded to suspicious activities to investigate and resolve concerns with appropriate physical or verbal techniques
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including security cameras
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
  • Maintained composure and professionalism while screening visitors during high volume periods
  • Informed violators of applicable rules and removed unauthorized individuals from premises
  • Patrolled and monitored property areas via bicycle and company vehicle
  • Operated Garret Super Scanner detecting devices to screen individuals prior to entrance to facility
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
  • Secured entrances and exits via physical presence and careful monitoring of CCTV
Bouncer (In-House.), 10/2017 - Current
The Circle City, STATE,
  • Used metal detectors or performed pat-downs and bag searches
  • Ejected unruly patrons from premises
  • Enforced dress codes and refused objectionable attire
  • Patrolled exterior and interior of premises
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Maintained open communication with security team members and building supervisors via radios, telephones
  • Maintained composure and professionalism while screening visitors during high volume periods
  • Informed violators of applicable rules and removed unauthorized individuals from premises
  • Provided excellent service to guests and employees
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations
  • Patrolled and monitored property areas via bicycle and company vehicle
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets
Doorman (In-House.), 01/2019 - 03/2019
Globe Theatre City, STATE,
  • Maintained lobby in pristine condition and kept trash promptly emptied
  • Responded immediately to any guest requests or concerns and promptly resolved issues
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Greeted arriving guests and assisted with wrist banding and Valid ID checks
  • Notified front desk manager of any guest issues in need of additional attention
Education
Certificate : Streetwear Essentials , Expected in
-
Parsons The New School For Design - New York, NY
GPA:
Status -
Associate of Arts: Kinesiology, Expected in
-
East Los Angeles College - Monterey Park, CA
GPA:
Status -
Associate of Arts: , Expected in
-
Fullerton College - Fullerton, CA
GPA:
Status -
Accomplishments
  • Supervised team of 21 staff members.

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Resume Overview

School Attended

  • Parsons The New School For Design
  • East Los Angeles College
  • Fullerton College

Job Titles Held:

  • Bouncer
  • Lead Security Guard
  • Bouncer (In-House.)
  • Doorman (In-House.)

Degrees

  • Certificate
  • Associate of Arts
  • Associate of Arts

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