Bottle service Manager Resume Example

• Initiated operations improvements to improve overall call center productivity.
• Managed call center from initial start-up to full operational status.
• Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
• Managed high call volume with tact and professionalism.
• Strong leader of customer support staff.
• Scheduled staff shifts to cover peaks and lulls in customer inquiries.
• Cross-trained and backed up other customer service managers.

• Advertised client properties on websites, through social media and in real estate guides.
• Developed and maintained relationships with clients through networking, postcards and cold calling.
• Created and implemented marketing plans to drive sales.
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained a list of properties suited to different needs and budgets.

Patrolled premises regularly to maintain order and established presence

Monitoring and authorizing entrance of vehicles or people in the property

Removing wrongdoers or trespassers from the area

Maintained a safe environment for all visitors.