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BOH Kitchen Expert Resume Example

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BOH KITCHEN EXPERT
Professional Summary

Dependable restaurant industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.Skilled team player with strong background in restaurant environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.Hardworking and reliable focused on going above and beyond to support team and serve customers. Trained in FOH and BOH offering top-notch abilities. Motivated to continue to learn and grow as trained professional.

Skills
  • Hospitality service expertise
  • Guest relations management
  • Point of sale knowledge
  • Food sales and promotion
  • High-volume dining
  • Guest seating arrangements
  • Dining area maintenance
  • Food station setup
Work History
02/2016 to CurrentBOH Kitchen ExpertCompany Name | City, State
  • Stored food in full compliance with food safety policies and procedures Unloaded and broke down deliveries, stocked cases, and rotated cooler products.
  • Cleaned and sanitized surfaces and equipment for maximum staff and guest protection.
  • Prepared ingredients, garnishes, and side dishes before high-demand periods.
  • Received and stored food deliveries in freezer, refrigerators, and dry storage areas.
  • Organized and restocked kitchen regularly to keep team ready for projected demands.
  • Inspected prepared products for quality assurance and followed established storage and rotation standards to keep ingredients fresh.
  • Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient.
  • Obtained certification in food safety and sanitation and consistently complied with regulations.
  • Assisted with opening procedures by setting up kitchen workstations and equipment.
  • Inspected premises regularly to maintain compliance with food safety and sanitation regulations.
  • Created food orders such as salads, sandwiches, and sliced meat and cheese to exact customer specifications.
  • Portioned out food for dine-in or take-out orders, minimizing food waste and consistently controlling amounts to maintain budgets.
  • Minimized the spoilage of prepared foods by properly storing items in designated containers.
  • Broke down, cleaned, and sanitized work stations before meal service.
  • Served food to customers, maintained guest satisfaction, and addressed customers' needs.
  • Kept products properly rotated and stored to meet quality requirements.
  • Inspected and stored products within required range of temperature and proper storage to preserve food quality and freshness.
03/2016 to 04/2018HostCompany Name | City, State
  • Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times.
  • Reviewed and periodically updated seating chart to reflect open and occupied seating.
  • Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards.
  • Greeted guests with upbeat and positive attitude and engaged in personable conversation to address seating needs.
  • Set-up and cleared tables at peak times to seat patrons more quickly.
  • Greeted guests and bade farewell to departing guests, presented menus, and announced the name of the server.
  • Observed the dining room to monitor guest satisfaction and provided assistance when needed.
  • Assessed seating needs for each party and used [Software] to indicate empty and occupied tables.
  • Mitigated risks by ensuring sanitary environment and monitoring alcohol service.
  • Supported servers by greeting tables after escorting to seats, providing water or taking beverage orders, and running food.
  • Maintained neat and well-groomed appearance and observed all uniform requirements.
  • Met needs of guests by listening to special requests and accommodating them accordingly.
  • Addressed and resolved guest complaints, escalating to management when necessary.
  • Seated guests, accounting for special requests and available seating.
  • Escorted guests to tables, provided menus, and discussed daily specials.
  • Maintained organized hostess station and restocked supplies.
03/2013 to 03/2016Assistant Housekeeping ManagerCompany Name | City, State
  • Earned the best scores on customer surveys by thoroughly cleaning premises.
  • Contributed to the increase in quality and efficiency goals and customer satisfaction ratings.
  • Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.
  • Generated 75% of customers in repeat business, increasing annual revenue by 75%.
  • Developed and actualized time-savers that decreased average cleaning time per room from 55 minutes to 45 minutes while upholding established quality guidelines.
  • Responded appropriately to customer's special cleaning requests.
  • Improved inventory management by creating checklist for stocking of cleaning carts.
  • Assigned work areas to employees and inspected completed work to meet strict safety and quality standards.
  • Conducted in-service training and orientation for new employees.
  • Organized effective work schedules to help the team cover all cleaning needs.
  • Identified opportunities to improve services and increase the efficiency of operations.
  • Filled in as housekeeper during staff shortages to keep operations ahead of demand.
  • Enforced work policies with the team and relayed updated procedures to help the team be more efficient and successful.
  • Readied rooms promptly by maintaining list of prospective checkouts.
  • Coordinated with the maintenance team and building managers to deliver efficient service and minimize disruptions.
  • Advised front desk about rooms ready for occupation.
  • Prioritized rooms and spaces requiring immediate attention.
  • Noted conditions requiring maintenance attention such as damaged furniture or equipment in disrepair.
  • Taught staff how to safely and accurately use and maintain the team's equipment.
  • Maintained the cleaning supplies necessary to meet expected work demands.
  • Investigated and quickly resolved problems with cleaning service or team member's performance.
  • Complied with corporate required purchasing policies and controls for outside vendor services.
  • Inspected completed work to assess the quality of each team member's performance.
  • Kept records of work assignments, documented personnel actions, and issued periodic reports.
  • Attended staff meetings and communicated company policies and priorities to staff.
Education
GED | General BusinessOlean High School, City, State
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Resume Overview

School Attended

  • Olean High School

Job Titles Held:

  • BOH Kitchen Expert
  • Host
  • Assistant Housekeeping Manager

Degrees

  • GED | General Business

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