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body shop supervisor resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Friendly and enthusiastic Manager with 33 years of specialization in the automotive industry. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Core Qualifications
  • Results-oriented
  • Client-focused
  • Computer proficient
  • Training and development
  • File/records maintenance
  • Microsoft Office
  • Excel in Customer Satisfaction
Experience
12/2014 to Present Body Shop Supervisor Hillsborough Area Regional Transit | Tampa, FL,
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Monitor employees' work levels and review work performance.
  • Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
  • Investigate accidents or injuries and prepare reports of findings.
  • Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
  • Develop, implement, or evaluate maintenance policies and procedures.
  • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
  • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
  • Review, evaluate, accept, and coordinate completion of work bid from contractors.
  • Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
  • Meet with vendors or suppliers to discuss products used in repair work.
05/1994 to 04/2013 Owner/ Operator Bearcom | Deer Park, TX,
  • Built repeat business and customer loyalty by: Ensuring highest quality repair status.
  • Educating and problem-solving with customers on technical issues and vehicle operations Strengthened the dealership reputation by providing expert technical explanations and resolving product between customer, dealer and insurance Companies.
  • Ensuring highest quality repair status Educating and problem-solving with customers on technical issues and vehicle operations Promoted an above average level of expertise among technical staff.
  • Maintained a standard of up-to-date O.E.M training for all technicians Identified and corrected deficiencies in procedures and products.
  • Fostered teamwork that motivated employees and technicians to achieve their highest potential.
  • Recruit, hire, or discharge workers.
11/1992 to 05/1994 Service Manager Johnson Ford Lincoln Mercury | City, STATE,
  • Manage warranty repair or replacement services.
  • Estimate costs associated with operations, including repairs or preventive maintenance.
  • Establish goals, objectives, or priorities for proper automotive repair techniques.
  • Order parts, tools, or equipment needed to maintain, restore, or improve shop operation.
  • Supervise employees or subcontractors to ensure quality of work or adherence to safety regulations or policies.
  • Train or coordinate the training of employees in operations, safety, environmental issues, or technical issues.
06/1991 to 11/1992 Heavy Line Technician Grand Prairie Ford | City, STATE,
  • Examine vehicles to determine extent of damage or malfunctions.
  • Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
  • Test and adjust repaired systems to meet manufacturers' performance specifications.
  • Repair, reline, replace, and adjust brakes.
  • Repair and service air conditioning, heating, engine-cooling, and electrical systems.
  • Review work orders and discuss work with supervisors.
  • Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages.
  • Repair or replace parts such as pistons, rods, gears, valves, and bearings.
  • Repair manual and automatic transmissions.
  • Align vehicles' front ends.
  • Repair radiator leaks.
  • Maintain cleanliness of work area.
08/1990 to 05/1991 Tune-Up, Electrical & A/C Technician South Town Ford | City, STATE,
  • Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
  • Examine vehicles to determine extent of damage or malfunctions.
  • Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
  • Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
  • Test and adjust repaired systems to meet manufacturers' performance specifications.
  • Repair and service air conditioning, heating, engine-cooling, and electrical systems.
  • Review work orders and discuss work with supervisors.
  • Plan work procedures, using charts, technical manuals, and experience.
  • Rewire ignition systems, lights, and instrument panels.
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers.
  • Maintain cleanliness of work area.
07/1988 to 08/1990 Heavy Line Technician Larry Hilcher Ford | City, STATE,
  • Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
  • Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.
  • Repair or rebuild clutch systems.
  • Install or repair air conditioners and service components, such as compressors, condensers, and controls.
  • Tune automobile engines to ensure proper and efficient functioning.
  • Align wheels, axles, frames, torsion bars, and steering mechanisms of automobiles, using special alignment equipment and wheel-balancing machines.
  • Rebuild, repair, or test automotive fuel injection units.
  • Test electronic computer components in automobiles to ensure proper operation.
  • Repair or replace defective ball joint suspensions, brake shoes, or wheel bearings.
  • Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
  • Repair, overhaul, or adjust automobile brake systems.
04/1984 to 08/1988 Heavy Line Technician Ted Arendale Ford | City, STATE,
  • Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
  • Repair, overhaul, or adjust automobile brake systems.
  • Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
  • Repair or replace defective ball joint suspensions, brake shoes, or wheel bearings.
  • Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.
  • Test electronic computer components in automobiles to ensure proper operation.
  • Rebuild, repair, or test automotive fuel injection units.
  • Align wheels, axles, frames, torsion bars, and steering mechanisms of automobiles, using special alignment equipment and wheel-balancing machines.
  • Tune automobile engines to ensure proper and efficient functioning.
  • Repair or rebuild clutch systems.
  • Install or repair air conditioners and service components, such as compressors, condensers, and controls.
  • Repair, replace, or adjust defective fuel injectors, carburetor parts, and gasoline filters.
Education
Expected in May 1984 to to High School Diploma | Arlington High School, Arlington, TX GPA: Outstanding Achievement in Customer Satisfaction By Being Voted Best in Burnet County for 10 Consecutive Years.
Skills

Outstanding Achievement in Customer Satisfaction By Being Voted Best in Burnet County for 10 Consecutive Years.


Ford Certified Service Manager, Service Advisor and Technician


Technically Skilled In All Makes & Models


Heavy Line and Diesel Technician


Tune-Up, Electrical and A/C Technician


Transmission, Alignments and Automotive Trim


Competition Engine Builder


Competition Chassis Tuner


TDLR Incident Management Tow Truck Operator

Akzo Nobel Certified Refinisher

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Resume Overview

School Attended

  • Arlington High School

Job Titles Held:

  • Body Shop Supervisor
  • Owner/ Operator
  • Service Manager
  • Heavy Line Technician
  • Tune-Up, Electrical & A/C Technician
  • Heavy Line Technician
  • Heavy Line Technician

Degrees

  • High School Diploma

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