bistro attendant resume example with 3 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Contact Dedicated worker with excellent communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
HIGH SCHOOL DIPLOMA
Jun 89 | JEAN DUSABLE HIGH SCHOOL — Chicago, IL
Education
Additional Skills
Supporting Daily Living Needs
Menu Offering Knowledge
Anticipating Guest Needs
Safe Food Handling
Cleaning and Organization
Customer Assistance
Menu offering knowledge
Cash Handling
Team Player
Product promotion
Work History
Bistro Attendant, 12/2022 to Current Marriott International – Half Moon Bay, CA, Deerfield, IL
Managed multiple tasks in high-volume environment.
Cleaned and maintained dining area and condiment stations.
Maintained clean and organized appearance for restaurant areas to attract and retain customers.
Addressed guest complaints and resolved issues to promote satisfaction.
Processed customer orders and accurately entered into order system.
Assisted customers with information regarding menu offerings and nutrition information.
Delivered food to guest tables with timeliness and efficiency.
Provided information regarding promotions and menu items.
Demonstrated knowledge and applied proper food handling standards.
Reconciled cash drawer and corrected any errors.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Provided attentive service and proactively assessed guest needs.
Assisted wait staff with timely food delivery and guest requests.
Monitored dining room inventory and replenished as necessary.
Assisted customers with carry-out service.
Offered product samples, answered questions and helped customers find items.
Set up advertising signs and displays on shelves, counters and tables.
Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Food Delivery Driver, 11/2022 to Current Family Ymca Of Greater Augusta – Lincolnton, GA, Lake Forest, IL
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Verified orders prior to completing deliveries to avoid customer complaints.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Developed and maintained professional relations between customer, store personnel and company.
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Immediately addressed problems with customers to promote speedy resolution.
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Processed payments, made change and provided receipts.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Stayed in open communication with existing customers to offer immediate access to new products.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
LEAD RESIDENT CARE ASSOCIATE, 01/2021 to 09/2022 Benedictine Health System – Saint Peter, MN, Grayslake, IL
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Planned, prepared and served meals and snacks according to prescribed diets.
Remained alert to problems or health issues of clients and competently responded.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
RESIDENT ASSISTANT, 01/2020 to 01/2021 BRIA LAKE PARK – City, STATE, Waukegan, IL
Communicated with patients to ascertain feelings and needed for assistance and social and emotional support
Checked vital signs and recorded intake information to monitor patient stability
Gathered information from nurses and physicians about patient condition and treatment plans
Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds and blood in urine
Kept patient information confidential to protect organization's value
Mediated interpersonal problems between residents
Made regular rounds to ensure that residents and areas were safe and secure
Conferred with medical personnel to better understand and accommodate individual resident needs.
Maintained clean, safe and well-organized patient environment.
Assisted residents in preparing for activity and social programs.
Encouraged community atmosphere by implementing educational and social programs.
Developed rapport to create safe and trusting environment for care.
Monitored progress and documented patient health status changes to keep care team updated.
Led by example through mature behavior consistent with university regulations and rules.
Supervised daily activities and provided assistance to staff.
Mediated and conflicts to achieve peaceful and fair resolutions.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Promoted positive relations between residents and staff.
Supported personal needs of residents dealing with diverse conditions.
Enforced policies and safety standards through building and room rounds.
Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Solved grievances and complaints by collaborating with residents.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Education
Certificate: , Expected in 04/2022 to Inflight Institute - Online, GPA:
Cabin Crew Training Program Certificate
High School Diploma: , Expected in 06/1989 to Jean Du Sable - Chicago, IL, GPA:
Certifications
Cabin Crew Training Program, Inflight Institute - 1 year
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