Creative facilitator with a knack for taking initiative, troubleshooting, organization, relationship management and planning from start to finish. Carries strong belief in listening, assessing and understanding needs and challenges with focus towards a satisfied client. Highly proficient in MS Office Suite, social media, and internet research in both Mac and PC environments. Some experience with Quickbooks.
02/2016 - 06/2016
Kidville － Westport, CTBirthday Party Manager
Receive all incoming Birthday Party requests, book Birthday Parties and meet monthly party goals to increase franchise revenue
Send email blasts to members and non members about current party promotions
Meet with party clients to build a party around their vision
Work with vendors on timeline to create a remarkable experience for the client
Manage all Party Leaders including training, scheduling and day of execution
Oversee event on site and ensure highest standards of customer service
06/2015 - 11/2015
A Thyme To Cook. － North Stonington, CTWedding & Event Manager
Coordinate all event logistics and create menus for weddings, corporate and social events
Manage catering staff the day of the event, including venue setup, vendor coordination, kitchen preparation and dinner service Make judgment calls and quick decisions based on situations that arise
Meet with clients in person and by phone to run through timeline and all details prior to the event
Order all necessary rental items as needed by client, including but not limited to linen, tents, tables, chairs, cooking equipment, china and glassware
Work with kitchen on menus to ensure the best service and food quality for clients
Create venue layouts that allow proper flow of the event and work with client's vision.
04/2014 - 04/2015
EW Group － Pelham, NYClient Services Manager
Work with EW personnel on client services, operations, engagement and communications.
Orientation of all new EW personnel including full time, part time, contractual and interns.
Project manager and liaison for client partnerships and designated EW client Plan and manage MG Walks as part of national campaign, including booking travel arrangements, securing vendors and volunteers and running events at walk locations across USA Managing HQ area, interns and volunteers at local EW events.
05/2012 - 08/2014
I Do New York/Celebrate Central Park － New York, NYWedding and Event Planner
Marketing and selling event packages, including use of social media to promote firm Develop, plan and execute weddings and corporate events at various Central Park locations, including site recommendations, floral arrangements, music selection Work closely with clients to ensure an understanding of specifications, needs and budget Coordinate execution of all events onsite Train and manage new staff.
05/2011 - 05/2012
SGA Inc － New Canaan, CTProduction Coordinator/Administrator
Responsible for all aspects of corporate workshop materials for international firm, including creating, preparing and delivering materials' to site Managed event calendar and communications Initiated and led local office events including working with outside vendors for catering and décor Projects of note: Designed layout for new production room and coordinated project from start to finish, including oversight of construction, placement of equipment and organization of inventory.
Created and managed complex CXO database in Excel, increasing efficiency and saving time in planning and executing workshop communications.
University of DelawareNewark, DEBachelor of MusicSigma Alpha Iota professional music fraternity