02/2009Elite Physical Therapy - Warwick, RIBilling Manager/ Office AdministratorCoordinated all department functions for team of 8 employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Coordinated meetings with other department managers and served as main liaison between Attorneys and Elite. Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution. Supervised and trained front desk, billing and collection staff. Implemented updated online collection procedures for payment, increasing on-time payments. Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays. Maintained efficiency throughout billing/ collections through many new implementation phases. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered. Consistently ensured proper coding, sequencing of diagnoses and procedures. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Thoroughly reviewed remittance codes from EOBS/AR's.
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06/2007 - 02/2009Performance Physical Therapy - East Providence, RIMedical Secretary Patient Care CoordinatorRecorded and filed patient data and medical records.Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Strictly followed all federal and state guidelines for release of information. Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for therapy procedures to be performed by Physical Therapists
04/2006 - 06/2007Assisted Daily Living - Warwick, RICertified Nursing AssistantProvided quality personal care within the home setting. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming
04/2006 - 04/2009Bayada Nurses - Providence, RICNAAssisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
01/2005 - 01/2006Cortland Place Nursing Center - Greenville, RICertified Nurssing AssistantAssisted with adequate nutrition and fluid intake. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Read and recorded temperature, pulse and respiration. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
04/2002 - 01/2005Cra-Mar Meadows - Scituate, RICertified Nursing AssistantAssisted with adequate nutrition and fluid intake. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Read and recorded temperature, pulse and respiration. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
