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Billing Collector Ii Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced billing specialist bringing 6 years of knowledge carrying out claim resolution functions in high volume environment. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Skills
  • Relationship-Building
  • Responsible
  • Training & Development
  • Good listening skills
  • Conflict resolution
  • Critical thinking
  • Organization and Time management
  • Adaptability
Skills

Basic math

:

Relationship-Building

:

Responsible

:

Computer skills

:

Training & Development

:

Microsoft Office

:

Good listening skills

:

Conflict resolution

:

Excellent work ethic

:

Analytical skills

:

Critical thinking

:

Organization and Time management

:

Adaptability

:
Work History
Billing Collector II, 03/2015 to 03/2021
SpinSaint George, UT,
  • Produced, distributed and tracked claims over 200 per week.
  • Contacted clients with past due accounts to formulate payment plan.
  • Applied more than 100 adjustments per week.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Performed targeted collections on past due accounts aged over 14 days for high balanced accounts.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems in regards to solving billing discrepancies.
  • Proved successful working within tight deadlines and fast-paced atmosphere for productivity and goals.
  • Improved spreadsheets to contact multiple billing managers through consistent hard work and dedication to resolve multiple accounts at once.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Increased client satisfaction by resolving billing issues.
  • Handled 20-25 calls daily to address insurance inquiries and concerns.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Proficient in utilizing multiple billing systems such as Cerner, MediTech, Cerner Soarian and Epic.
  • Experience using Insurance website billing portals.
  • Insure that all charges are processed within acceptable time period by insurance payer.
  • Maintain and adhere to all HIPAA guidelines and regulations.
Shift Lead, 11/2014 to 02/2015
Jersey Mike'sCity, STATE,
  • Tracked receipts and employee hours.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Trained and mentored new employees to maximize team performance.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained back-up associates and led crew members in managing operations of storefront.
Clerical Office/Nanny, 11/2003 to 10/2014
Madeline SmithCity, STATE,
  • Instructed children in health and personal habits, including eating, resting and toileting.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Involved children in caring for household pets and chores.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Met children at bus stop to walk home and assist with crossing street.
  • Totaled amount owed for services at end of session.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Performed light housekeeping duties, such as dusting, mopping and cooking to keep household efficient and neat.
  • Fostered close relationships with children by asking about school, friends and hobbies.
Education
High School Diploma: , Expected in
WS Hart High School - Valencia, CA,
GPA:
: Medical Office Assistance, Expected in 06/2012
Charter College - Canyon Country, CA,
GPA:

Vocational Course. Graduated 2012 and received certification but never took the test for billing and coding due to financial hardship during that time.

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85Good

Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • WS Hart High School
  • Charter College
Job Titles Held:
  • Billing Collector II
  • Shift Lead
  • Clerical Office/Nanny
Degrees
  • High School Diploma