Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hardworking bilingual and reliable with strong ability in multitasking and managing. Offering excellent, punctual and efficient work. Highly organized, proactive and punctual with team-oriented mentality.


CNA License

CPR certified through American Heart Association

Skill Highlights

Strong clinical judgment

  • Strong medical ethic
  • Problem resolution ability
  • Practiced in sterilization techniques
  • Wound cleaning/care ability
  • Medical coding capability
  • Talent in obtaining/charting vital signs
  • Medical terminology knowledge
  • Quick problem solver
  • EKG'S, X-rays, Pre-op physicals, DOT physicals
  • Reliable transportation
  • Valid driver's license
  • Understands medical procedures
  • Charting expertise
  • Bi-lingual in English and Spanish
  • Talented in minor surgery assistance
  • Specimen collection/processing proficiency
  • Sterilization techniques mastery
  • Clean and neat nature
  • Flexible
  • Resolving conflict
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Correspondence management
  • Business operations understanding
  • Multitasking and prioritization
  • Professional and polished presentation
  • Detail-oriented
  • Proficient with MS Office
  • Scheduling
  • Service-oriented mindset
  • Professional appearance
Professional Experience
05/2021 to Current Billing Clerk Denison Landscaping & Nursery | Waldorf, MD,
  • Processed invoice payments and recorded information in account database.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Log all daily loads on Excel log
  • 10 key
  • Work with other departments for billing loads
  • Paperwork
10/2018 to Current Office Manager Specialty1 Partners | Panama City, FL,
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Served as main point of contact for outside vendors. 
  • Completed billing, collections and reporting duties on daily basis.

Ensured that all operations met federal and state laws.

  • Input all Insurance Payments from Medicare, BXBS, FMH,
  • Work on Insurance Prior-authorizations 
  • Referral Specalist
  • Answer incoming call and schedule patient appointments. 
  • Daily Balancing and Deposits. 
  • Triage patients 
  • Assist with lab draws 
  • Make sure all Insurance contracts are up to date.
11/2008 to 05/2014 CNA/Patient Accounts Southwest Medical Clinic | City, STATE,

Answered phone and scheduled patients appointments.

Filled charts, did all incoming faxes and medication refill authorizations.

Check-in patients to EMR system and charged co-pays.

Insurance verification, coverage, and deductibles.

Medical Records.

Patient referrals.

Patient accounts, statements, and billing questions.

Read and recorded temperature, pulse and respiration.

Prepared patient rooms prior to their arrival.

Completed and submitted clinical documentation in accordance with agency guidelines.

Collected urine and fecal samples.

Performed routine tests such as urine dip stick, vision and hearing tests.

Participated in the maintenance of safe conditions within the facility and other related areas.

Maintained a clean, orderly and well-stocked environment.

08/2014 to 10/2018 Procedures Technologist Southwest Medical Center /Dr.Flores | City, STATE,

Maintained highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines.

  • Tested patients to ascertain a wide range of illnesses and diagnoses.
  • Greeted visitors and established the purpose of their visit to ensure timely completion of check-in procedure.
  • Welcomed guests and clients in an upbeat and friendly manner.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared patient rooms prior to their arrival.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Tended to patients with chronic illnesses.
  • Managed both clinical and administrative duties in a medical office setting.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
Education and Training
Expected in 2007 High School Diploma | General Studies Liberal High School, Liberal, KS GPA:
Expected in 2007 CNA | Nursing Assistant Southwest Kansas Technical School, Liberal, KS GPA:

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School Attended

  • Liberal High School
  • Southwest Kansas Technical School

Job Titles Held:

  • Billing Clerk
  • Office Manager
  • CNA/Patient Accounts
  • Procedures Technologist


  • High School Diploma
  • CNA

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