Livecareer-Resume

Billing Agent Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Billing Agent experienced in collecting, inputting and analyzing data. Offering remarkable customer service and leadership abilities and seeking to apply skills to long-term position in Billing . Experienced Billing Agent successful at updating accounts, processing payments and managing collections. Offering in-depth understanding of monthly rates, increases in bills and along with superior abilities in customer relations and quality management.

Certified Nursing Assistant offering 5 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.

Well-organized in keeping inventories optimized and documentation current to maximize store efficiency. Excellent communication, planning and problem-solving abilities developed over 5 years of related experience. Examined paperwork, shipments and communication to stay current on supply levels and directed requisitions to meet expected demands.

Skills
  • Claims processing
  • Invoicing proficiency
  • Billing dispute resolution
  • Accounts receivable expertise
  • Account collections
  • Billing statement management
  • Payment transactions
  • Database updates
  • Flexible
  • Relationship building
  • Order picking abilities
  • Organizational skills
  • First Aid/CPR
  • Active listening
  • Training & Development
  • Team management
  • Work ethic
  • Reliable and trustworthy
  • Communication
  • General housekeeping ability
  • Quick problem solver
  • Helping with medication
  • Medical terminology knowledge
  • Grooming and bathing assistance
  • Respiratory equipment training
  • Preparing meals
  • Catheter change and preparation
  • Performing patient intakes
  • Calm and level-headed under duress
  • Collecting vital signs
  • Patient relations
  • Monitoring fluids
Experience
11/2019 to Current
Billing Agent Truck Stop New Plymouth, ID,
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Investigated and resolved issues to maintain billing accuracy.
  • Calculated discounts, percentage allocations and credits.
  • Added current information to accounts, including demographic, personal and payment details.
  • Solved issues with well-organized and professional approach.
  • Delivered high level of service to all peers, management and clients in effort to extend partnerships for future opportunities.
04/2016 to 11/2019
Head Cashier Food City Glendale, TN,
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
04/2016 to 11/2019
Certified Nursing Assistant Dierbergs Lake St Louis, MO,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Used mobility devices to transport patients.
04/2016 to 11/2019
Inventory Control Specialist Airgas Inc Evanston, WY,
  • Investigated and resolved variances with inventory records.
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Organized and processed damaged goods according to vendor and manufacturer procedures.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Moved merchandise from stockroom to sales floor when requested by manager.
Education and Training
Expected in
: Nursing
Gordon College - Barnesville, GA,
GPA:
Expected in
: Nursing
Fayetteville Technical Community College - Fayetteville, NC
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Billing Agent to Progress Partner, in less than 12-months
  • Bronze And Silver Winner

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Gordon College
  • Fayetteville Technical Community College
Job Titles Held:
  • Billing Agent
  • Head Cashier
  • Certified Nursing Assistant
  • Inventory Control Specialist
Degrees
  • Some College (No Degree)
  • Some College (No Degree)