LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Beverage Manager
Please provide a type of job or location to search!
SEARCH

Beverage Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
BEVERAGE MANAGER
Summary

Enthusiastic, ambitious and experienced individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organization skills. Accustomed to long hours, multiple consecutive demands and high tempo environment. Excited to begin new challenge with successful team.

Skills
  • Beverage preparation
  • Customer service experience
  • Budget prep
  • Training
  • Recruitment and hiring
  • Diverse beverage knowledge
  • Portioning understanding
  • Supervision
  • Team management
  • Organization
  • Communications
  • Inventory management
  • Customer service
  • Labor and food cost control
  • Menu development
  • Employee recruitment expertise
  • Customer-oriented
  • Stable work history
  • Hiring and training
  • Supervisory skills
Experience
02/2018 to 06/2020
Beverage ManagerSpectra - Baraboo, WI
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Attracted, recruited and trained new employees.
  • Interviewed, hired, and supervised back of house staff.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Preserved excellent levels of internal and external customer service.
  • Produced sales and productivity reports.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
05/2013 to 02/2018
Senior Manager F&BHo-Chunk Gaming Wisconsin Dells - Baraboo, WI

Resolved customer concerns and relayed relevant information to supervisor.

  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Upheld food safety standards at all times.
  • Complied with company service standards, including inventory and cash control procedures.
  • Established budgets and strategic business plans for daily operations.
  • Employed and trained new hires according to established guidelines to improve efficiency and productivity.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Interviewed, hired, and supervised back of house staff.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Collaborated with Executive Chef to analyze and approve all food and beverage selections.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
01/2012 to 05/2013
Front Desk ManagerHo-Chunk Hotel & Convention Center - Baraboo, WI
  • Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
  • Set and optimized employee schedules to secure proper coverage for all shifts.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Supervised front desk operations to ensure that all guests received superior customer service from hotel staff.
  • Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
  • Provided concierge services for guests as needed.
  • Replied to telephone, email, and in-person inquiries regarding reservations, hotel information, and guest concerns.
  • Hosted office meetings with staff to answer questions, resolve issues and keep employees informed of changes.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Performed balancing of hotel accounts at the end of the day.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Managed all front desk operations for busy high-volume hotel.
  • Resolved guest complaints promptly and addressed concerns.
  • Managed tasks and responsibilities for front office employees when the team was understaffed.
12/2001 to 12/2012
Food & Beverage Senior MgrHo-Chunk Gaming Dells, Nekoosa & Wittenberg - Baraboo, WI
  • Established and managed effective controls for labor and inventory costs.
  • Completed reports outlining meal numbers, service efficiency and various contributing costs.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Adhered to all company food, safety, quality and sanitation policies.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Interviewed, hired, front and back of house staff.
  • Assisted customers by responding to questions about services, amenities and local attractions.
  • Booked room reservations by quoting current room rates for specific travel dates and entering customer information into computer system.
  • Generated maximum revenue using upselling and cross-selling techniques.
  • Input customer data using V1 software and made immediate updates to reflect room changes.
Education and Training
05/1980
High School DiplomaAdams-Friendship High School - Adams, WI
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Spectra
  • Ho-Chunk Gaming Wisconsin Dells
  • Ho-Chunk Hotel & Convention Center
  • Ho-Chunk Gaming Dells, Nekoosa & Wittenberg

School Attended

  • Adams-Friendship High School

Job Titles Held:

  • Beverage Manager
  • Senior Manager F&B
  • Front Desk Manager
  • Food & Beverage Senior Mgr

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Beverage-Manager-resume-sample

Beverage Manager

Chula Vista, California

Beverage-Manager-resume-sample

Beverage Manager

Denver, Colorado

FOOD-&-BEVERAGE-MANAGER-resume-sample

FOOD & BEVERAGE MANAGER

PIRATES COVE RESORT

Mohave Valley, Arizona

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.