Benefits Administrator Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Also, looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Computer proficiency
  • Good listening skills
  • Customer Service
  • Proficient in Microsoft Office
  • Attention to Detail
  • Safety Procedures
  • Friendly and Enthusiastic
  • Quick Learner
  • Honesty and Integrity
Work History
09/2018 to 02/2021
Benefits Administrator Ascensus Cincinnati, OH,
  • Consistently maintained 96% customer service satisfaction ratings through quality control.
  • Served as subject matter expert in answering questions from colleagues regarding benefits.
  • Entered phone calls, emails or hard copy information into computerized maintenance management system.
  • Maintained and updated records, reports, files and communication information.
  • Dispatched technicians to perform reactive maintenance work.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Optimized system security and performance with proactive changes such as Salesforce and Prod A.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Participated in team-building activities to enhance working relationships.
02/2018 to 09/2018
Warehouse Packer Tubelite Inc Walker, MI,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Created shipping labels to complete daily order processing.
  • Built and wrapped pallets to secure shipment with freight carriers.
  • Packed, weighed and shipped items per customer specifications.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Organized items on racks, shelves and bins to maintain established order.
  • Used marking tools to mark and label containers, container tags and products.
  • Reviewed orders to verify products met specifications.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 98%
03/2014 to 10/2017
Customer Service Representative Ibex Holdings Limited Charleston, WV,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Executed billing tasks and recorded information in company databases.
  • Identified, researched and resolved billing variances to maintain system accuracy.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Educated customers about product terminology, features and benefits to improve sales and customer satisfaction.
  • Resolved complaints to satisfy customers and encourage future transactions.
Expected in 06/2008
High School Diploma:
Ashworth College - Norcross, GA

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Ashworth College
Job Titles Held:
  • Benefits Administrator
  • Warehouse Packer
  • Customer Service Representative
  • High School Diploma

Similar Resume

View All
Benefits Administrator
Benefits Administrator
Benefits Administrator