behavioral therapist resume example with 7+ years of experience
(555) 432-1000 - - resumesample@example.com - : - -
Skilled paraprofessional and behavior specialist bringing expertise in documentation, reporting and compliance. Top skills in organizing materials, prioritizing tasks and building relationships with staff, students and parents. 5-year track record of success in education. Experienced Paraprofessional eager to help students of all ability levels excel. Thrilled to assist teachers with any and all needs to facilitate best possible educational environment. Resilient Special Education Teacher familiar with the challenges associated with teaching special needs children. Remains positive under times of stress or conflict.
Amiable IT Support Specialist ready to work with technical and non-technical personnel to rapidly discern root causes and correct disruptive issues. Consistent provider of friendly internal worker and external customer interactions. Combined deep technical knowledge with amicable demeanor to support both exceptional resolution and satisfaction metrics.
Competent IT Support Specialist safeguards business continuity and productivity by supporting exceptional uptimes and consistent performance. Tirelessly tracks and resolves submitted tickets. Positively influences all technical operations by combining preventive maintenance with rapid response times.
Meticulous Technical Support Representative tracks and analyzes all customer complaints and product faults. Contributes invaluable data to software development personnel. Produces exceptional products by leveraging actionable customer feedback data.
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- Helped clients pinpoint emotions underlying personal and relational conflicts.
- Developed and implemented treatment plans and modified when needed.
- Supported student learning objectives through personalized and small group assistance to support classroom instruction.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Helped clients pinpoint emotions underlying personal and relational conflicts.
- Kept abreast of new and developing information in mental health field by regularly attending professional conferences and workshops.
- Developed goal-oriented psycho educational and activity therapy groups to improve clients’ level of functioning.
- Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Tackled troubleshooting and problem resolution to support end-user technical issues.
- Reviewed requests for service to resolve IT difficulties, documenting and fielding tickets to improve problem resolution.
- Supported customers with online billing, access and account issues.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Identified opportunities to upsell technical products and services, boosting revenues to existing accounts.
- Oversaw equipment and system operations, surveying for potential security vulnerabilities and upgrade needs.
Franklin Delano Roosevelt high school - ,
Touro College - ,
- Graduated summa cum laude
- Supported teacher's administrators and paraprofessionals in creating successful learning environment in kindergarten through fifth grades. Ensured that all student files and documentation were up-to-date earning a 100-percent-accuracy score on file audits. Floated among classrooms and schools to assist teachers with various special activities, projects, lessons, and field trips.
- Interactive Learning
Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
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Resume Overview
School Attended
- Franklin Delano Roosevelt high school
- Touro College
Job Titles Held:
- Behavioral Therapist
- Paraprofessional Educator
- Customer Service Representative
- IT Support Specialist
Degrees
- High school diploma
- Bachelor's Degree
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