Beauty Salon Owner Operator Manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Experienced Cosmetologist with a passion for customer service and professionalism. I plan on applying Methods of Teaching to help create a new standard for rising Cosmetologists in the industry. Focusing on safety and sanitation, the art of design, client aquisition and retention, as well as how to level up as a professional.

  • Issue and conflict resolution
  • Contract development and management
  • Project management
  • People skills
  • Communication
  • Working collaboratively
  • Basic math
  • Leadership
  • Customer service
  • Friendly, positive attitude
  • Staff development
  • Licensed cosmetologist
  • Progress reporting
  • Methods of teaching certification
  • Clerical
Education and Training
Methods of Teaching Certificate: Cosmetology Education, Expected in 02/2018
Kenneth Shuler School Of Cosmetology And Nail Design - Columbia, SC
High School Diploma: , Expected in 05/1997
A.C.Flora High School - Columbia, SC
Cosmetology License: Cosmetology, Expected in
Kenneth Shuler School Of Cosmetology And Nail Desi - Columbia, SC
: Nursing, Expected in
University Of South Carolina - Columbia, SC
Licensed Cosmetologist, 08/2021 to Current
Bankfinancial CorporationHazel Crest, IL,
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Collected payment from customers and scheduled next appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Provided comprehensive hair treatments for various types of hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
Retail Banker, 02/2021 to 03/2021
Smartfinancial, Inc.Birmingham, AL,
  • Identified and resolved complex client service issues to deliver exceptional customer service.
  • Completed documentation for new accounts in alignment with bank policies and procedures.
  • Supported and managed promotional activities to increase bank exposure and reputation in local community.
  • Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Examined checks for identification and endorsement.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Prepared official checks for customer and internal bank needs.
  • Verified amounts and integrity of every check or funds transfer.
Beauty Salon Owner/Operator Manager, 02/2007 to 08/2020
Wells Fargo(formally Wachovia Bank, NA)City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Daily cash handling
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from salon inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Led staff meetings for team of 7 to communicate professionalism and customer satifaction directives.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.

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Resume Overview

School Attended

  • Kenneth Shuler School Of Cosmetology And Nail Design
  • A.C.Flora High School
  • Kenneth Shuler School Of Cosmetology And Nail Desi
  • University Of South Carolina

Job Titles Held:

  • Licensed Cosmetologist
  • Retail Banker
  • Beauty Salon Owner/Operator Manager


  • Methods of Teaching Certificate
  • High School Diploma
  • Cosmetology License
  • Some College (No Degree)

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