Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Responsive team leader with strong management/retail background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

  • Store growth planning
  • Leadership development
  • Creating marketing plans
  • Driving business growth
  • Creating store processes
  • Data management
  • Team building
  • Relationship building
  • Customer service
  • Problem resolution
  • Visual Merchandising
  • High energy leadership & motivation
  • Exceptional motivation and passion for work
  • Skilled in Microsoft Office Suite & Workday.
Beauty Department Manager, 06/2016 - Current
Vive Family Support Program Washington, DC,
  • Has been promoted 6 times within 4 years working for Nordstrom. Previous roles included: Beauty Advisor on Call, Clinique Beauty Advisor, Clinique Counter Manager, Assistant Beauty Department Manager (Annapolis, MD location), Assistant Beauty Department Manager (Tyson's Corner, VA location)


  • Hand-picked as part of a leadership team to open the new Nordstrom SoNo Collection in Norwalk, CT. Recruited, hired and trained our opening team of 50 associates and 1 assistant manager for our beauty division. Drove business from 9% of stores total earnings to 15% in 5 months. Beat the stores total volume in Q3 and Q4 2020 finished Q4 with 17% increase to plan. Met and exceeded volume goals for events and months end performance several times throughout 2020. Won Cash Call recognition in Q3 & Q4
  • As ADM in Tyson's results management for $12.5M cosmetics department and team of 76 beauty advisors under my Department Manager. Executed #1 Trend Show on the East Coast, Spring 2019 $621K in Volume, and #1 Anniversary Sale in company History on the East Coast with $1.2M in Volume, Decreased shrink consistently to lowest record for department: 0.5%, executed multi-channel eventing platforms with Trunk Club
  • As ADM in Annapolis results management for $6.5M and productivity goals by developing and executing a business plan. Coached salespeople team of 38.

Driving My Business

  • Built and maintained strong vendor relationships to maximize business results including the scheduling and execution of vendor events and promotions
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel. Treated associates with fairness and respect, providing recognition of accomplishments.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Coached and promoted 2 counter managers to assistant department manager positions
  • Executed seasonal events both home-grown and company driven
Enrollment Director, 06/2012 - 11/2017
School Of Rock LLC City, STATE,
  • Spearheaded new and proven recruitment practices using array of digital media, including web pages and social media to reach and enroll ideal prospective students.
  • Orchestrated and maintained active communication system with prospective students, parents and staff across two locations attaining enrollment goals. Organized admissions events, registration, information sessions and classroom shadowing.
  • Hired, trained and supervised 4 instructors.
  • Enrolled over 300 students across two schools
  • Was also a Vocal instructor and Show Director during tenure with School of Rock maintaining fully booked lesson/ rehearsal schedule for ages 10-18
  • Maintained scheduling for the lessons & rehearsals for Gambrills location
  • Ran Little Wing program for ages 3-5 and Rock 101 ages 5-8 in both Gambrills and Annapolis, MD locations.
  • Interim School Manager for Gambrills and Annapolis. MD locations for 6 months.
Workshop Coordinator, 01/2014 - 01/2015
Paper Source City, STATE,
  • Meet personal and team sales goals
  • Design/order custom stationary for weddings, funerals, baby announcements, and events
  • Manage sales floor visual presentation
  • Coach sales team, develop productivity and run workshops
Education and Training
: Music Performance (Vocal), Expected in
Anne Arundel Community College - Arnold, MD
  • Minor in History
  • Music Study program mentored by Artistic Director of the Performing Arts Department, Douglas Byerly. 2009-2012

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  • Anne Arundel Community College

Job Titles Held:

  • Beauty Department Manager
  • Enrollment Director
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  • Some College (No Degree)

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