My objective is to obtain a position with a reputable company that has growth potential and will allow me to use my skill set and knowledge base that I have gained from my previous employers.
Organized weekly sales reports for the sales department to track product success.Created new processes and systems for increasing customer service satisfaction.Trained 3 new consultants quarterly. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Processed up to 15 customer orders per day. Tracked down sources of special products and services to meet customers' special needs.Trained new consultants on company customer service policies and service level standards.
Course Work: Legal Terminology 1 & 2, Developing Critical Thinking Skills, Ethics and Professional Responsibility, U.s Court Systems, Business Law, Civil Litigation, Criminal Litigation, Microsoft Excel, Computer Applications, and Business English. Maintained 4.0 Grade Point Average August 2006- January 2008 Course Work: Public Speaking, Communication and Technology. Media History and Theory, Public Relations and Writing, Non-verbal Communication, Language Development, international and Cross-cultural communication and communication law. Maintained a 3.7 grade point average
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