Montgomery Street, San Francisco, CAXXX05(555) 432-1000, resumesample@example.com
Summary
Goal-driven and specializing in merchandising and personal consultations. Versed in sales and how to make customers feel comfortable with products they are not familiar with and prices they may not be comfortable with by explaining the longitivity of products. Bringing at least 30 years of experience in retail and passion for satisfying customers with personalized service they feel comfortable with.
Skills
Application techniques
Skin-tone management
Special occasion makeup application
Products knowledge
Merchandising
Beauty transformations
Eyebrow shaping
Skin types
Editorial and high-fashion makeup
Retail experience
Sales expertise
Makeup application
Customer consulting
Experience
09/2015 to CurrentBeauty ConsultantWalgreens | Woodward, OK,
Suggested personalized skin care routines for clients, keeping individual skin type and conditions in mind.
Applied makeup in order to demonstrate to clientele how to cover imperfections and create new looks.
Recommended treatment and products to customers to meet current needs or resolve specific concerns.
Recommended appropriate products to meet customers' individual needs.
Applied makeup to achieve desired day-to-day and special event looks.
Evaluated customer skin to determine unique conditions and skin type.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Sold products to maintain sales goals
Fostered clean and sanitary work environment to protect customers and staff from infection.
Evaluated client's physical features and skin tones to determine what products best suited their needs
Offered complementary makeup consultations to individuals to promote key product lines.
Displayed merchandise to present visually appealing arrangements that drive sales.
Accomplished and surpassed sales goals on regular basis.
Showed customers how to apply makeup and other products to achieve desired looks.
Finalized purchases and processed payments.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
01/2013 to 09/2014Floral Designer1-800-Flowers.Com, Inc. | Carle Place, NY,
Shared details on how to properly care for purchased flowers and plants with customers.
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery.
Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Contributed to development, planning and completion of project initiatives.
02/2010 to 12/2012DispatcherAirco Air Conditioning | Hurst, TX,
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Answered customer requests with information about product availability, shipping information and status updates.
Supervised taxi driver dispatching, route planning and vehicle tracking for over 25 taxi drivers contracted under CSX Railroad.
Accurately and efficiently responded to over 100 daily requests from CSX Railroad for taxi services for workers to and from job sites to hotel rooms/designated meeting sites.
Reported delays, accidents or other traffic and transportation situations.
Alerted taxi drivers of road and weather hazards
Managed daily taxi runs and work schedules to maximize coverage.
Monitored dispatch board and adjusted call priorities regularly based on CSX Railroad needs.
Kept detailed and updated records of calls in physical and electronic databases.
Communicated with individuals within inbound call center setting to complete dispatch support.
Tracked all changes in computer system to keep records current and accurate.
Quickly determined locations and needs for high volume of hourly callers to accurately send taxi drivers for assistance.
Education and Training
Expected in | Psychology, Criminal Justice West Virginia State University, Institute, WVGPA:
Expected in 06/1989High School Diploma | Duval High School, Griffithsville, WV, GPA:
Accomplishments
Promoted to Beauty Consultant due to knowledge and ability to make clients feel comfortable with products they werent familiar with.
Recognized as Employee of the month on many occasions for outstanding performance and team contributions on attaining credit goals.
Promoted from Jewelry Coordinator to Beauty Consultant in less than 12-month period.
Developed relationships with many long time clients, as well as, new clients and typically exceeded sales goals.
Consistently maintained high customer satisfaction ratings.
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