Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Ambitious student pursuing a medical assistant degree and eager to contribute developed knowledge in the medical field role. Skilled in customer service and retail in fast pace settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.

Efficient retail associate skilled at connecting with people and promoting products. Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. An Active listener in which I am able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver. Hardworking and reliable with strong ability in Reading and writing. Offering operating and maintenance instructions , ability to write routine reports and correspondence and ability to organize work for timely completion. Highly organized, proactive and punctual with team-oriented mentality.

  • Cash management
  • Credit and cash transactions
  • Customer greeting
  • Customer assistance
  • Accurate money handling
  • Independent judgement
  • Teamwork
  • Retail sales
  • Money handling
  • Social skills
  • Merchandising
  • Retail experience
11/2019 to Current Beauty Advisor Lvmh | Fredericksburg, VA,
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Made recommendations of appropriate products to meet customers' individual needs.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Accomplished and surpassed sales goals on regular basis.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Finalized purchases and processed payments.
  • Kept counter and display areas in clean and neat fashion.
11/2018 to 11/2019 Delivery Driver Chesapeake Utilities Corporation | Debary, FL,
  • Completed daily pre-trip inspection checklist before first delivery with a 100% accuracy rate.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Operated delivery vehicles 5 days per week, averaging 40 miles on road and hundreds of customers served.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Handled customer service complaints with the utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Pulled and reviewed daily customer tickets to successfully fulfill orders.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Maintained solid connections with established customers to promote new products.
  • Notified branch management of any vehicle safety concerns and issues.
03/2015 to 05/2018 Assistant Manager At&T | Suwanee, GA,
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store managers to develop strategies for achieving sales and profit goals.
  • Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Completed inventory audits to identify losses and project future demands.
  • Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
  • Worked closely with front-end staff to assist customers.
  • Answered phone calls to assist customers with questions and To-Go orders.
  • Counted drawers at the start and end of shifts to validate daily records and uphold accounting accuracy.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Completed cash handling management responsibilities daily.
Education and Training
Expected in | Health And Wellness Pierce College, Puyallup, WA GPA:
  • 3.9 GPA
  • Completed coursework in medical terminology, Chemistry, English 101 and intermediate algebra
  • Dean's List Honoree Fall semester 2019
  • Majoring in allied health
Expected in | Medical Assistant Clover Park Technical College, Lakewood, WA GPA:
Expected in | Medical Assistant Florida Technical College, Orlando, FL GPA:

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School Attended

  • Pierce College
  • Clover Park Technical College
  • Florida Technical College

Job Titles Held:

  • Beauty Advisor
  • Delivery Driver
  • Assistant Manager


  • Some College (No Degree)
  • Some College (No Degree)
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