Ambitious student pursuing a medical assistant degree and eager to contribute developed knowledge in the medical field role. Skilled in customer service and retail in fast pace settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.
Efficient retail associate skilled at connecting with people and promoting products. Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. An Active listener in which I am able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver. Hardworking and reliable with strong ability in Reading and writing. Offering operating and maintenance instructions , ability to write routine reports and correspondence and ability to organize work for timely completion. Highly organized, proactive and punctual with team-oriented mentality.
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- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Made recommendations of appropriate products to meet customers' individual needs.
- Evaluated customer skin to determine unique conditions and skin type.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Applied makeup to achieve desired day-to-day and special event looks.
- Accomplished and surpassed sales goals on regular basis.
- Recommended styles and treatments based on clients' needs and appearances.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Finalized purchases and processed payments.
- Kept counter and display areas in clean and neat fashion.
- Completed daily pre-trip inspection checklist before first delivery with a 100% accuracy rate.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Operated delivery vehicles 5 days per week, averaging 40 miles on road and hundreds of customers served.
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
- Handled customer service complaints with the utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Pulled and reviewed daily customer tickets to successfully fulfill orders.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Maintained solid connections with established customers to promote new products.
- Notified branch management of any vehicle safety concerns and issues.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Collaborated with store managers to develop strategies for achieving sales and profit goals.
- Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Completed inventory audits to identify losses and project future demands.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Worked closely with front-end staff to assist customers.
- Answered phone calls to assist customers with questions and To-Go orders.
- Counted drawers at the start and end of shifts to validate daily records and uphold accounting accuracy.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Completed cash handling management responsibilities daily.
- 3.9 GPA
- Completed coursework in medical terminology, Chemistry, English 101 and intermediate algebra
- Dean's List Honoree Fall semester 2019
- Majoring in allied health
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Resume Overview
School Attended
- Pierce College
- Clover Park Technical College
- Florida Technical College
Job Titles Held:
- Beauty Advisor
- Delivery Driver
- Assistant Manager
Degrees
- Some College (No Degree)
- Some College (No Degree)
- Some College (No Degree)
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