LiveCareer-Resume

beauty advisor resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking beauty consultant successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals. Background includes extensive retail and customer service experience; managing high-volume customer needs by completing quick, accurate assessments and providing recommendations.

Skills
  • Microsoft Office: Word, Excel, and PowerPoint
  • Data entry
  • Cash handling
  • Cash register trained
  • Strong interpersonal skills
  • Credit
  • Customer service
  • Data entry
  • Detail oriented
  • Inventory
  • Problem-solver
  • Shipping
  • Makeup application
  • Sales proficiency
  • Retail background
  • Display arrangements
  • Customer consultation
  • Payment processing
Work History
10/2018 to 07/2020 Beauty Advisor H-E-B | Universal City, TX,
  • Greeted and engaged guests, recommended products and demonstrated usage.
  • Kept fixtures fully stocked with merchandise.
  • Cleaned/organized sales floor.
  • Received product shipments.
  • Processed transactions, including returns and exchanges.
  • Processed credit applications.
  • Updated store planograms.
  • Updated display price markdowns.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Recommended appropriate products to meet customers' individual needs.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Arranged merchandise to present visually appealing displays that drive sales.
05/2018 to 09/2018 Beauty Consultant Cvs Health | Morrisville, NC,
  • Assisted customers with identifying products that met their needs.
  • Gave product demonstrations.
  • Made product suggestions and performed makeovers.
  • Achieved daily sales goals by identifying customer needs.
  • Managed merchandise inventory through daily auditing.
  • Stocked sales floor shelves, organized beauty sales floor and maintained cosmetic displays.
  • Trained new beauty consultant hires.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
12/2017 to 05/2018 Cashier/ Customer Service Natural Grocers | Pagosa Springs, CO,
  • Processed returns and general cash handling tasks using a cash register.
  • Assisted guests with the placement of orders, refunds, exchanges and computed accurate sales prices for purchase transactions.
  • Promoted company programs including; Warranty sales, Scorecard (Rewards card), Private Label Credit Cards, and other seasonal offers.
  • Applied discounts to customer purchases and kept abreast of changes in policies and renewals.
  • Answered and transferred incoming calls.
  • Performed store opening duties, including: counting cash drawers and checking all equipment for proper functioning.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Consulted with customers on the latest styles and trends.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Offered direction and gave constructive feedback to motivate team members.
  • Organized the store by returning all merchandise to its proper place.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers with special services, account updates and promotional options.
10/2015 to 01/2018 Cashier Menards, Inc. | Plover, WI,
  • Processed POS transactions, including: checks, cash, and credit purchases or refunds.
  • Processed price changes.
  • Placed store merchandise on hold.
  • Ensured that all cash handling procedures were executed in accordance with the store policy.
  • Successfully solicited and processed store line of credit (Kohl's Charge).
  • Answered and transferred incoming phone calls.
  • Instructed customers on how to use gift registry.
  • Cleaned and organized dressing rooms and sales floor and re-stocked shelves.
  • Solicited customer service survey responses.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained in apparel department and provided back-up coverage to provide customers with optimal support.
Education
Expected in to to High school diploma | Robinson Secondary School, Fairfax, Virginia GPA:
Expected in to to | Business Administration Northern Virginia Community College, , GPA:
  • Dean's List first semester (2013)
  • Member of the Black Student Alliance
Accomplishments

Received the Employee of the Month" award at Kohls, for processing eight (8) successful credit applications.

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Resume Overview

School Attended

  • Robinson Secondary School
  • Northern Virginia Community College

Job Titles Held:

  • Beauty Advisor
  • Beauty Consultant
  • Cashier/ Customer Service
  • Cashier

Degrees

  • High school diploma

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