Beauty Advisor Resume Example Sally Beauty

BEAUTY ADVISOR

Professional Summary

I am a kind, hard-working, people person who loves to interact with everyone. I have 3+ years in retail and customer services.

Skills

Manicures and pedicures
Sales proficiency
Skin Analysis
Cosmetology
Accurate Money Handling
Sales
Guest Services
Cash Handling
Store Merchandising
Display Arrangements

Product Knowledge
Cash Register Operation
Customer consultation
Payment processing
Retail background
Sales expertise
Customer service
Organization
Leadership
Responsible

Work History

Beauty Advisor | 08/2020 to Current
Sally Beauty - Houston, TX

Recorded notes for future reference, including customer preferences and services delivered.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Recommended appropriate products to meet customers' individual needs.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Maintained counter and display areas in clean and neat fashion.
Helped customers feel relaxed and comfortable with process.
Arranged merchandise to present visually appealing displays that drive sales.
Cultivated productive and positive relationships with customers built on loyalty and service.
Suggested treatments and styles to suit customers' appearance and desired look.
Processed payments by entering sales in register.
Upsold additional products and services to increase sales numbers.
Completed purchases and processed payments.
Met or exceeded sales goals on regular basis.

Team Member | 06/2020 to 09/2020
Abercrombie & Fitch Kids - Houston, TX

Kept work areas clean, organized and safe to promote efficiency and team safety.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Operated cash register and maintained correct balance in drawer for over 50 transactions per day.
Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
Dressed and accessorized mannequins to highlight featured clothing and accessories.
Encouraged customers to find accessories and other upsell items to complete ensembles.
Created stunning displays to capture customer attention. and increase sales.
Cleaned, closed and secured store at end of shift.
Wore smart outfits composed of items from current collection to showcase possible pairings for customers.
Pressed and folded items upon arrival in store to increase visual appeal.
Issued receipts and processed refunds, credits, or exchanges.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Listened to customer needs and desires to identify and recommend optimal products.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Monitored customers for signs of security concerns and escalated issues to management.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.

Shift Leader | 11/2017 to 09/2019
Menchie's Frozen Yogurt - Houston, Texas

Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Performed root cause analysis to determine quality issues and develop long-term solutions.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Analyzed equipment breakdowns using various troubleshooting methods.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Maintained safe working environment by observing safety procedures, policies and regulations.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Education

Cypress Falls High School - Houston, TX | High School Diploma05/2019

Member of the Cypress Falls HS newspaper, The Wingspan
Member of the International Honor Society for Journalism
Awarded Journalist of the Year (2019)

Texas Bible Institute - Columbus, TX | Leadership And Christian StudiesTheology, 05/2020

Dean's List Fall (2019) and Spring (2020)

Lone Star College System - Spring, TX | Associate of ArtsMass Communications, Expected in 05/2022

Resume Overview

Companies Worked For:

Sally Beauty
Abercrombie & Fitch Kids
Menchie's Frozen Yogurt

School Attended

Cypress Falls High School
Texas Bible Institute
Lone Star College System

Job Titles Held:

Beauty Advisor
Team Member
Shift Leader

Degrees

Cypress Falls High School - Houston , TX | High School Diploma
Texas Bible Institute - Columbus, TX | Leadership And Christian Studies
Lone Star College System - Spring , TX | Associate of Arts

Beauty Advisor Resume Example

Resume Score: 80%

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