Received, stored and shipped goods and materials. Swept floors and stored equipment at the end of each shift. Used item numbers to properly stock warehouse.
Greeted customers entering the office to ascertain what each customer wanted or needed. Described to customers and accurately explained details and base policy. Earned management trust by serving as key holder, responsibly opening and closing office. Politely assisted customers in person and via telephone. Served as the main liaison between civilian and military customers. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Gained essential knowledge and understanding of been in the United States Air Force and Security Force.
Maintained high standards of customer service during high-volume, fast-paced operations. Pleasantly and courteously interacted with customers. Operated the drive-through window and sales register quickly and efficiently.Demonstrated integrity and honesty while interacting with guests, team members and managers. Promptly and empathetically handled guest concerns and complaints. Assembled food orders while maintaining appropriate portion control. Prepared all food orders within a 2-3 minute time frame. Verified that prepared food met all standards for quality and quantity. Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times. Performed all position responsibilities accurately and in a timely manner. Routinely moved and stocked food products weighing up to 60 pounds. Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
(1) Air Force Training Ribbon
(1) Air Force Achievement Medal
(1) Air Force Commendation Medal
(1) Korean Defense Service Medal
(3) Air Force Good Conduct Medals
(1) Meritorious Unit Medal
(5) Outstanding Unit Awards
(3) Overseas Short Tour Ribbons
(1) Overseas Long Tour Ribbon
(1) Air Force Expeditionary Service
(2) Air Force Longevity Ribbons
(1) Non-Commissioned Officer Professional
Military Education Graduate Ribbon
(1) Global War on Terrorism Service Medal
(1) Global War on Terrorism
(1) National Defense Service Medal
Security Force Squadron NCO of the Year 2008
Lajes Field, Portugal
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