BDC Resume Example
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BDC
Summary
Customer service and sales expert who identifies customer needs and delivers solutions to problems. Qualified Manager and Cashier with 5 years in fast-paced customer service and call center environments. Personable and professional under pressure.
Skills
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Experience
06/2017 to 07/2017
BDCJeff Wyler Automotive Family － Springfield , OH
Responded to internet inquiries on vehicles, made follow up calls/ emails to customers about visits and scheduled sales appointments.
01/2016 to 06/2016
Cabin CleanerMenzies Aviation － College Park , GASearched plane for weapons/drugs. Serviced and restocked supplies. Cleaned entirety of cabin in preparation of next flight.
04/2015 to 09/2016
Waitress/HostTilted Kilt － City , STATEMaintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
11/2014 to 02/2015
Party Host/CashierChuck E. Cheese － City , STATEDelivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Maintained work area in clean and neat manner. Greeted customers promptly and responded to questions.
10/2012 to Current
Manager/Cashier/Party Host/ RefereeZap Zone － City , STATESuccessfully managed the activities of 15 team members in multiple locations. Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Trained new employees on company customer service policies and service level standards.
Academic Background
2011
High School DiplomaWayne Memorial High School － City, State, USA
Varsity Basketball/Member of Health Occupation of America Club/Member of Faces of The Future Organization/Assistant Personal Trainer for High School
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Resume Overview
School Attended
- Wayne Memorial High School
Job Titles Held:
- BDC
- Cabin Cleaner
- Waitress/Host
- Party Host/Cashier
- Manager/Cashier/Party Host/ Referee
Degrees
- High School Diploma
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