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BDC Resume Example

Resume Score: 70%

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BDC
Summary
Customer service and sales expert who identifies customer needs and delivers solutions to problems. Qualified Manager and Cashier with 5 years in fast-paced customer service and call center environments. Personable and professional under pressure.
Skills
  • Highly responsible and reliable
  • Point of Sale (POS) system operation
  • Exceptional interpersonal skills
  • Excellent communication skills
  • Social media savvy
  • Resolution-oriented
  • Cheerful and energetic
  • Dedicated team player
  • ​Approachable
Experience
06/2017 to 07/2017
BDCFeldman Automotive - Novi, MI

Responded to internet inquiries on vehicles, made follow up calls/ emails to customers about visits and scheduled sales appointments.  

01/2016 to 06/2016
Cabin CleanerProspect Airport Services - Romulus, MiSearched plane for weapons/drugs. Serviced and restocked supplies. Cleaned entirety of cabin in preparation of next flight.
04/2015 to 09/2016
Waitress/HostTilted Kilt - Canton, MIMaintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
11/2014 to 02/2015
Party Host/CashierChuck E. Cheese - Canton, MiDelivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Maintained work area in clean and neat manner. Greeted customers promptly and responded to questions.
10/2012 to Current
Manager/Cashier/Party Host/ RefereeZap Zone - Canton, MiSuccessfully managed the activities of 15 team members in multiple locations. Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Trained new employees on company customer service policies and service level standards.
Academic Background
2011
High School DiplomaWayne Memorial High School - Wayne, Mi, USA

Varsity Basketball/Member of Health Occupation of America Club/Member of Faces of The Future Organization/Assistant Personal Trainer for High School

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Resume Overview

Companies Worked For:

  • Feldman Automotive
  • Prospect Airport Services
  • Tilted Kilt
  • Chuck E. Cheese
  • Zap Zone

School Attended

  • Wayne Memorial High School

Job Titles Held:

  • BDC
  • Cabin Cleaner
  • Waitress/Host
  • Party Host/Cashier
  • Manager/Cashier/Party Host/ Referee

Degrees

  • High School Diploma

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