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Professional Summary
Gifted [Job Title] offering [Number]-year record of accomplishment in program development and helming day-to-day management. Results-driven and innovative with excellent pitching and project management abilities. Articulate and tactful with good mediation and consensus-building abilities.
Skills
Performance assessments
Group and individual instruction
Marketing materials
Budgeting
Scheduling
Spreadsheets
Technical Support
Program development
Skill Development
Hiring and recruitment knowledge
Persuasive communication style
Generating schedules
Process improvements
Financial administration
Data management familiarity
Proactive mindset
Strategic Planning
Project coordination
Community Resources
Client records management
Individual and group counseling
Client advocacy
Client needs assessment
Rehabilitation treatment planning
Work History
05/2018 to CurrentBasic Needs Program SpecialistCommunity Healthlink, Inc. | Leominster, MA,
Worked alongside other professionals to outline and implement program plans and objectives.
Developed, coordinated and administered [Type] programs.
Reduced costs and improved operational performance without sacrificing quality by developing and implementing diverse approaches.
Entered data in [Type] system and handled database maintenance.
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Established goals and created action plans to achieve goals.
Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process.
Applied market research to design up-to-date programs.
10/2014 to 05/2018Weston Regional DirectorCatholic Charities WV | City, STATE,
Promoted company by giving exciting and dynamic presentations to customers.
Produced [Number] reports per week to analyze job performance against team goals.
Attended weekly meetings with [Job title] to discuss and optimize strategies.
Achieved financial targets with over $[Amount] in revenue reported on P&L statement by leading regional business staff.
Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Maintained P&L and shouldered corporate fiscal responsibility, resulting in [Result].
Forecasted and directed effective management and financial control, eliminating over $[Amount] in debt.
Developed innovative sales and marketing strategies to facilitate business expansion.
Furthered brand awareness through [Action] and [Action].
Developed [Type] campaigns and used results to communicate organizational value and generate promotional web content.
Interviewed, supervised and motivated [Number] staff members to achieve optimal productivity.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
Managed all aspects of [Type] division, including production, circulation, marketing, advertising and new product development.
Supported and supervised team of [Number][Type] professionals.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Achieved under-budget and on-time project management to adhere to project goals.
Oversaw daily administrative operations, including [Task], [Task] and [Task].
10/2001 to 10/2014Outreach Coordinator/Case ManagerCatholic Charities WV | City, STATE,
Increased education and awareness of [Product or Service] through [Type] programs and delivering evidenced-informed strategies.
Scheduled [Timeframe] outreach exhibitions and educated employees on [Task].
Identified, developed and administered grants in accordance with funder requirements.
Initiated and coordinated visits by influential persons and community groups for marketing exposure.
Pursued [Timeframe] growth targets through strong leadership, analysis, problem-solving, team building and coaching.
Conducted presentations to expose and increase [Product or Service] awareness in marketplace.
Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.
Developed network relationships with industry professionals to enhance community awareness and promote services.
Created and implemented print and digital public awareness campaign to increase awareness of [Product or Service].
Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Educated families and community members about domestic violence, including its impact on children.
Developed and created programs and monitored effectiveness against individual participant needs.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Assisted [Job Title] with researching grants and grant writing tasks.
Conducted community workshops to promote different programs and educate public on available services.
Referred families to shelters, legal resources and educational programs.
Developed monthly schedules and assignments for volunteer staff.
Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
03/2001 to 10/2011Case ManagerCircle Of Caring/Barbour County Health Dept. | City, STATE,
Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Worked with different disciplines to provide cohesive care to patients.
Monitored student progress and reviewed and revised IEP to meet emerging student needs.
Managed and streamlined referral queues of up to [Number] by efficiently prioritizing patients and clearing insurance obstacles.
Developed positive relationships with parents to foster communication and encourage involvement for student growth.
Education
Expected in Bachelor of Science | PsychologyFairmont State College, Fairmont, WV, GPA:
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