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Bartender, Waitress Resume Example

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BARTENDER, WAITRESS
Professional Summary

Skilled at organizing information, resolving failures and maintaining records. Hardworking, driven and focused. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. My objective is to gain a position that I can grow in, and that values my strong work ethic.

Skills
  • Medical billing certificate
  • Scheduling
  • Data collection
  • Documentation and paperwork
  • Problem resolution
  • Process improvement
  • Supervision
  • Cashiering
  • Customer service
  • Effective communication skills
  • Appointment Scheduling
  • Relationship development
  • Team management
  • Project organization
Work History
Bartender, Waitress, 03/2015 to Current
Cheers – Boston MA, MA
  • Waitress and bartend
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Have handled over $3,000 sales.
Bartender, Waitress, 12/2014 to 02/2020
Mount Wachusett Mountain – Princeton, MA
  • Waitressing tables, serving food and drinks, clean up.
  • Bartending Black Diamond Bar and handling service tickets.
  • Waitressing and bartending for private suites at Wachusett Mtn
  • Waitressing at Black Diamond Restaurant, located at Wachusett Village Inn before it was sold.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Day Program Supervisor, Job Coach, 11/2012 to 05/2016
Horace Mann Educational Associates – Sterling, MA
  • Duties included ensuring clinical and programmatic planning and implementation for individuals: ISPs, behavior plans, learning styles, data collection systems.
  • Teaching individuals to perform tasks necessary to secure and maintain employment of their choice in community based settings. Duties also include responsibility for implementing ISP objectives, behavior plans, progress notes, and keeping records.
  • Other duties include ensuring that individuals are involved in employment and community activities of their choice.
  • Supervising support specialists and relief staff to carry out their responsibilities and agency mission.
  • Maintenance of accurate and complete records, reports and data necessary to meet requirements of HMEA and any certifying regulatory agency.
  • Also in charge of running can/bottle redemption center.
  • Duties for that included scheduling truck runs to drop off redeemable cans/bottles, maintaining records from drop off and checks received, maintaining register and cash of redemption center, as well as customer service.
  • Found many free activities and volunteer positions for individuals.
Residential Counselor, 08/2011 to 07/2013
Community Resources For Justice – Leominster, MA
  • Working at a group home teaching residents basic living skills, assisting with cooking, scheduling and bringing residents to various types of appointments, and helping with other living skills such as: laundry procedures, at home maintenance chores, overseeing and aiding in development of physical fitness goals, dietary health, and creating life goals.
  • Observing the residents of the home, this is not only to ensure their safety but to make sure they are not exhibiting harmful behavior.
  • Keeping a daily record of the residents' activities and target behaviors to decrease, and progress notes are recorded daily.
  • Giving medication doses as well as verifying and posting medications in medication log and controlled substance book.
  • Developed rapport to create safe and trusting environment for care.
  • Led by example through mature behavior consistent with university regulations and rules.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Created and implemented social, educational and recreational programs for residents.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Education
High School Diploma: 2006
Fitchburg High School - Fitchburg, MA
Degree in ProgressMiddlesex Community College - Bedford - Bedford, MA
Medical Billing CertificateMontachusett Regional Vocational Technical School - Fitchburg, MA
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Resume Overview

Companies Worked For:

  • Cheers
  • Mount Wachusett Mountain
  • Horace Mann Educational Associates
  • Community Resources For Justice

School Attended

  • Fitchburg High School
  • Middlesex Community College - Bedford
  • Montachusett Regional Vocational Technical School

Job Titles Held:

  • Bartender, Waitress
  • Day Program Supervisor, Job Coach
  • Residential Counselor

Degrees

  • High School Diploma : 2006
    Degree in Progress
    Medical Billing Certificate

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